- Cleveland Clinic (Beachwood, OH)
- …career with one of the most respected healthcare organizations in the world. As an Information Technology Service Desk Specialist II, you will provide ... to ensure a timely resolution. + Meets or exceeds identified metrics that support Service Desk SLAs and SOPs. + Provides feedback on current Knowledge articles,… more
- City of New York (New York, NY)
- …needs. Work closely with the Procurement/Budget Division to oversee and maintain all Information Technology Service Desk Contracts and purchases. ... to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and...and four years of satisfactory full-time experience related to information technology service management, process… more
- LA Care Health Plan (Los Angeles, CA)
- … Technology or Related Field Experience Required: At least 0-2 years of experience in Information Technology Service Desk / Help Desk . Skills ... This position will also act as a liaison between the Information Technology ( IT) Service Desk , business units and other IT teams. This position must… more
- CACI International (Arlington, VA)
- … Desk service desk agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and ... Technical Operations Center Service Desk Agent - Night Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to… more
- CACI International (Arlington, VA)
- …Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves ... Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start:… more
- Vectrus (Bangor, WA)
- … Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... be formally trained and/or certified in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support… more
- University of Washington (Seattle, WA)
- …diversity, intellectual excitement, artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join ... will provide technical leadership for the UW Bothell IT Service Desk Team. This is a hands-on...changes. **MINIMUM REQUIREMENTS** + Bachelor's degree in computer science, information technology , liberal arts or a related… more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk Analyst ... but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment...and group end-user instruction on the use of deployed technology resources. + Maintain updated IT inventory information… more
- Hormel Foods (Austin, MN)
- ** SERVICE DESK TECHNICIAN - INFORMATION TECHNOLOGY SERVICES (10am-7pm) - CORPORATE OFFICE (AUSTIN, MN)** **To save time applying, Hormel Foods does not ... of difficult questions and problems to appropriate technical, professional or service personnel. **QUALIFICATIONS:** Required + Two years post high school technical… more
- City of New York (New York, NY)
- …residents of New York City. The New York City Department of Environmental Protection's, Business Information Technology 's, Service Desk Unit is a first ... a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations; 2.… more
- Pennsylvania State University (University Park, PA)
- …a resume and cover letter at the time of application. Location: Remote The Information Technology (IT) Service Desk of Penn State IT is looking for a ... including a secure VPN and programs needed to perform the duties of this position. Our Service Desk operates as a team and due to the nature of remote work,… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support, Information Technology (IT) ... and together our best becomes better. Transform technology into opportunity as a ** SERVICE DESK / HELP DESK ANALYST** with GDIT. A career in IT means… more
- General Dynamics Information Technology (Arlington, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a Service Desk Specialist joining our team to support the National Guard activities at ... Arlington, VA. At GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Service ,Group Problem Solving,IT Service Desk ,People Management, Service ... your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions...the mission, we'll help advance your career. General Dynamics Information Technology , a world leader in Defense… more
- General Dynamics Information Technology (Newington, VA)
- …**Job Family:** Systems Administration **Skills:** Active Directory (AD),Customer Service ,Documentations, Information Technology (IT),Technical Support ... requesting information , access, or other services. The Service Desk Technician specializes in delivering customer...**WHAT YOU'LL NEED TO SUCCEED:** + Education: BA/BS in Information Technology related field or the equivalent… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Downtown DC; 100% onsite We are GDIT. A global technology and professional services company that delivers consulting, … more
- General Dynamics Information Technology (Falls Church, VA)
- …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service … more
- General Dynamics Information Technology (Washington, DC)
- …team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily...growth opportunities including paid education and certifications * Cutting-edge technology you can learn from * Rest and recharge… more
- University of Colorado (Denver, CO)
- …the specific experience._ + _1 year experience working in Information Technology workstation support or service desk fields._ **_Preferred Qualification ... environment. 2 years+ experience working in Information Technology workstation support or service desk fields._ **_Knowledge, Skills, and Abilities_** +… more
- General Dynamics Information Technology (El Segundo, CA)
- …**Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** IT Service Management Tools,ITSM, Service Desk **Experience:** 5 + ... with the PMO and ITSM Service Delivery Lead to build and deliver a service desk for Space Forces newest mission. **HOW OPERATIONS SUPERVISOR WILL MAKE AN… more