- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist -...+ Mentor and coach junior help desk staff, providing guidance, training, and support to ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist...non-technical users. + Proven leadership abilities, with experience mentoring junior staff and leading small teams. + Exceptional customer… more
- Censeo Consulting Group (Washington, DC)
- …complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic Development ... + BA/BS from an accredited institution + Experience providing support in a help desk ... environment, including at least one year of Salesforce support + Junior level: 1+ years of… more
- Criterion Systems (Springfield, VA)
- …therefore we encourage Veterans to apply. Responsibilities We are seeking aTier II Help Desk Specialistto assist a team providing 24/7 on-site operational ... support to enable customer success inSpringfield, Virginia! ACTIVE SECURITY...a technical discipline + Experience working in a technical help desk environment + Experience working with… more
- Chenega Corporation (Springfield, VA)
- Junior Helpdesk Specialist- VA Springfield, VA Join our...route user support calls to appropriate IT Help Desk + Attempt First Call Resolution ... Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-013 Company Job Title: Junior Helpdesk Specialist Clearance: TS/SCI Location: Springfield, VA FLSA Status:… more
- Chenega Corporation (Springfield, VA)
- …are being addressed in a timely manner + Provide technical assistance and telephonic support for Service Desk to Intel Customers. + Maintains documentation of ... Level Agreement Requirements for calls answered and resolved. + Help provide technical assistance and support for...Workflow Management services + Provide technical assistance and telephonic support for Service Desk to Intel Customers… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Help Desk Support Services Specialist SME** to join our ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...questions, and use. + Provide training and guidance to junior service desk personnel. + Provides resolutions… more
- ManTech (Herndon, VA)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 3 Service Desk Journeyman Engineer** to join our team in the… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented IT Technician who can support the company's need to provision and deprovision accounts, setup and maintain devices, monitor ... systems, Delegate tasks, track inventory, maintain infrastructure, and support end-users. The successful candidate will have experience with technologies such as… more
- Serco (Indian Head, MD)
- …and developing logistics plans that affect production, distribution, and inventory in support of Navy Ashore/Afloat units as directed by a designated customer lead ... sailors. In this role, you will: + Provide direct support for the Regional Director and US Navy CHRIMP...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Amentum (Washington, DC)
- …+ Assist with configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with core IT principles ... our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to...embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence… more
- Leidos (Washington, DC)
- …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the… more
- General Dynamics Information Technology (Rosslyn, VA)
- …availability. + Manages a large group of personnel in four teams including Help Desk , Systems Administration, Database Engineering, and Software Deployment, for ... Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and production availability. * Manages a diverse team across four areas: Help Desk , Systems Administration, Database Engineering, and Software Deployment, ... Demonstrated experience in data center operations, system administration, database management, help desk operations, network design, project management, and… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer ... CI Polygraph or ability to obtain CI Polygraph + Junior -mid level PeopleSoft Functional Financials experience + Ability to...Financials experience + Ability to provide Tier 2-3 Service Desk support + Ability to work in… more
- Public Consulting Group (Washington, DC)
- …and distribute work within the Quality Assurance team. + Provide supervision and support for junior staff. + Contribute to decision making and goal-setting ... support via group email box and shared phone help line. **Other** Special projects as assigned. **Qualifications** ....time management skills. . Ability to provide guidance and support to junior staff. . Ability to… more
- Ensono (Washington, DC)
- …the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring, ... / CA VM:Manager IBM Dirmaint IBM RACF Off Hours Support as required. Participate in On-Call Schedule. **Platforms: z/VM,...across a diverse set of client environments + Mentor junior team members with all areas of responsibility +… more
- Serco (Washington, DC)
- …prime for their Amphibious Warfare Program; specifically Business Financial Management (BFM) Support . The BFM team supports the Financial Management Division in ... support of the Landing, Helicopter, Assault (LHA), of the...11-person Business Financial team consisting of senior, mid and junior level Business Financial Analysts that works closely with… more
- Deloitte (Rosslyn, VA)
- …or any time in the future. Preferred: + CompTIA Security+ Certification (or higher) + Help Desk support experience + Experience in technology consulting or ... Performance (F&EP) teams advise, implement, and deliver as-a-service solutions to help clients develop strategies and capabilities that support enterprise-wide… more
- Serco (Washington, DC)
- …enlisted or junior officer with direct military experience with Supply Support . + Assist in the Analysis of Alternative processes, meetings, reporting and ... ISEAs, Planning Yard, TYCOMs, ILS, Training and other NAVSEA codes that support emergent requirements and seek step-by-step resolution to these issues. **In this… more
- Serco (Washington, DC)
- …profile and challenging projects, Serco has a fantastic opportunity for you! As a Junior International Analyst, you will be on a dynamic team supporting the Navy ... initiatives and efforts. In this role, you will: + Support the team with administrative tasks, such as correspondence...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more