- Robert Half Technology (Tampa, FL)
- …and Skills Proven track record of developing and providing Service Level Agreements and Help Desk deliverables Solid relationship management and performance ... Description Oversee a team of IT Help Desk Technicians that provide Tier... Desk work experience - required Requirements Team Management , Microsoft, Service Desk Management ,… more
- General Dynamics Information Technology (Arlington, VA)
- …and office automation software via telephone, as appropriate. + Experience with Remedy/ Help Desk Management Systems. + Progressive experience in ... life cycle management , operations & maintenance, enterprise data management , service desk support and IT training. **HOW OUR HELP DESK SPECIALIST… more
- SAS Shoemakers (San Antonio, TX)
- …effective frontline line desk assistance to customers where inquiries are beyond the knowledge of the help desk team members. + Appropriately escalate ... records of all activities in the help desk department and present them to management ...etiquette: Maintain proper phone etiquette. + PC proficiency: Demonstrated knowledge and ability to use computers and technology. +… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...cycle management , operations & maintenance, enterprise data management , service desk support and IT training.… more
- NuAxis Innovations (Reston, VA)
- …updating service desk technical reference information, support communications, and the Knowledge Management database. + Notify the government team lead of ... **Senior Help Desk Support Specialist** Location **Reston,...with Service Desk Ticketing systems. + Strong knowledge of ITIL principles and IT Service Management… more
- MTA (New York, NY)
- Office of the MTA Inspector General Desktop & Help Desk Technician Job ID: 7245 Business Unit: MTA Inspector General Location: New York, NY, United States ... Metropolitan Transportation Authority Office of the Inspector General Job Title: Desktop & Help Desk TechnicianSalary Range: $65,750 - $82,188 Hours: 37.5 per… more
- TEKsystems (Honolulu, HI)
- …Overview: We are seeking a highly motivated individual to join our IT support team as a help desk associate at our public accounting firm. As an IT Help ... Document and track support requests and resolutions using a help desk ticketing system. - Assist in... ticketing system. - Assist in the maintenance and management of IT inventory, including hardware and software assets.… more
- New York State Civil Service (New York, NY)
- … HELP No Agency MTA Inspector General, Office of Title Desktop & Help Desk Technician Occupational Category IT Engineering, Sciences Salary Grade NS ... and computer forensics efficiently using industry standard tools.* Ability to document Help Desk policies, procedures, and processes.* Ability to work with… more
- Heritage Christian Services (Rochester, NY)
- Overview The Help Desk Manager will coordinate, administer and supervise all day-to-day operations of the help desk and help desk team, in ... at the time of posting Responsibilities + Manage the help desk team and the activities associated...local and web-based applications such as O365 + Working knowledge of mobile platforms, including but not limited to:… more
- Robert Half Technology (Jacksonville, FL)
- …troubleshooting efforts, and contribute to the continuous improvement of help desk processes and procedures. Your in-depth knowledge and experience will be ... Act as a mentor and technical resource for junior help desk technicians. + Incident Management...control, group policy configuration, and software deployment. + In-depth knowledge of ITIL framework, incident management , and… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …life cycle management , operations & maintenance, enterprise data management , service desk support and IT training. **HOW OUR HELP DESK SPECIALIST ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Operating Systems (OS),Technical… more
- SMX (Oxnard, CA)
- …year of experience with remote management tools + Demonstrated experience with Remedy/ Help Desk Management Systems + Demonstrated experience in routine ... Active Directory (changing passwords, modifying user accounts) + Demonstrated experience with Remedy/ Help Desk Management Systems \#cjpost #LI-ES1 #LI-onsite… more
- Shoals Technology Group (Portland, TN)
- Help Desk Supervisor - Shoals Technologies Portland, TN (Onsite) Overview: The Help Desk Supervisor is to provide focus, direction, organization and ... support for all Help Desk activities. Monitoring assignments and performance...them on customer service, phone and walk-in interactions, communications, knowledge management issues and policies and procedures.… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management , and Enterprise solutions. We know...in the field - come join us today! The Help Desk Specialist serves as a member… more
- Robert Half Technology (Jacksonville, FL)
- …Maintain accurate records of troubleshooting steps, solutions, and best practices in the help desk knowledge base. Document complex technical issues and ... implement effective solutions. Provide guidance and mentorship to junior help desk technicians. + Incident Management...resolutions for future reference. Share knowledge and expertise with other team members through training… more
- General Dynamics Information Technology (Bossier City, LA)
- …**Public Trust/Other Required:** BI Full 6C (T4) **Job Family:** Help Desk **Skills:** Computer Hardware,Customer Service,Documentations,Microsoft Word ... Description:** At GDIT, people are our differentiator. As a Help Desk Technician III, you will ...close incident and service requests with the IT service management system + Adhere to IT Processes and SOP's,… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency SUNY System Administration Title Learning Management Systems Help Desk Analyst Occupational Category Other Professional Careers Salary ... students participating in online and blended learning courses at many SUNY colleges. The Help Desk office operates seven days a week including some holidays.… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... working together to develop solutions, share ideas, and exchange knowledge . At NuAxis Innovations, we celebrate diversity and the...community. We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position.… more
- Robert Half Technology (Lincolnwood, IL)
- Description We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role involves leading a dynamic team to ensure ... and Basic Troubleshooting. Requirements * Proven experience in a Help Desk Manager role or a similar...Networking concepts and practices. * Experience with Active Directory management and Computer Hardware. * Knowledge in… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... solve our client's complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic… more