- CVS Health (Hartford, CT)
- …with scaled agile ( SAFe ) methodology Preferred Qualifications + Experience building multi- channel conversational bots with Watson Assistant (voice and text as ... Data, Digital, Analytics, Technology (DDAT) organization, is seeking a Conversational AI Delivery Lead to drive the...get answers to their health insurance questions through the channel of their choice. In this role you will… more
- JPMorgan Chase (Plano, TX)
- The Chase Conversational AI product area is engaged in creating sophisticated natural language based Virtual Assistant to enable convenient and friction-less ... customer experiences in the Chase mobile app, chase.com and Voice channel . This role will be key in building the Conversational AI platform for the Chase… more
- Sprinklr (FL)
- …experience management (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel . Headquartered in ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer … more
- Marriott (Columbus, OH)
- …N **Position Type** Management **JOB SUMMARY** This opportunity is part of Customer Engagement Center (CEC) Product Channel Team focused on solutions ... and enables our associates to effectively support our customers. We are seeking a Customer Engagement Channel (CEC) Product Manager 1 with experience in IVR… more
- Marriott (Columbus, OH)
- …providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice technologies. The ... Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Engagement Channel Analyst role entails being an integral part of a team tasked… more
- Comcast (Philadelphia, PA)
- …Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description About The Team: Xfinity's ... to build experiences that Xfinity customers trust and love. The domain's customer facing Xfinity Assistant chatbot, agent facing chat assistant, and Orchestration… more
- Acxiom (Columbus, OH)
- …skills and knowledge needed to identify, create, and seize opportunities that lead to increased sales, income, and profitability. . **Consultation:** Ability to ... to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.) . Leads or facilitates contract negotiations for new… more
- S&P Global (New York, NY)
- …of S&P Dow Jones Indices. Our group of client coverage and channel management professionals establishes and builds strong relationships with clients, prospecting for ... commentary. **The Impact:** As a director in sales, you lead our effort to license intellectual property and data...global market leader in indexing. Capture "voice of the customer and critical competitive information that directs and enables… more
- Bank of America (New York, NY)
- …design organization with expertise across product design, user experience, conversational /AI design, creative direction, ux research and user testing, design ... discourse, creativity, and accountability. As a Principal Experience Designer you will: + Lead the most complex XD initiatives, the design experience and delivery of… more
- Google (Austin, TX)
- …+ Lead the scoping and technical delivery of complex omni- channel Contact Center AI (CCAI) Industry Solutions engagements covering program assurance, ... Work with Sales/partner leads and technical stakeholders to translate complex customer requirements into appropriate Conversational AI Solution architectures,… more