- Merck & Co. (Ames, IA)
- …divided in the 3 elements:Site Production PlanningIn coordination with Sales representative , prioritize, sequence and communicate planned orders based on optimal ... orders to ensure on-time delivery of all materials, including timely resolution , communication, and mitigation of future potential problems.Partner with production… more
- Catalent (St. Petersburg, FL)
- …that may be a result of those events; processing and investigating customer / consumer product complaints; preparing annual product reviews; tracking, trending and ... Furthermore, this position will participate in the internal audit program, customer audits and may assist with Supplier Audits/Certification programs.III. Specific… more
- Insmed Incorporated (Bridgewater, NJ)
- …IT support team, including hiring, training, mentoring, and performance evaluation.Ensure high-quality customer service and timely resolution of IT issues for ... Technology team is pushing boundaries in technology, innovation and customer service. We're a passionate, collaborative IT team dedicated...and we're seeking a skilled and dynamic individual to lead our IT Support Services team. As Director, IT… more
- Paycom Payroll Llc (Denver, CO)
- … customer concerns and requestsMakes independent decisions on problem resolution that are consistent with Paycom policies and proceduresSubmits all sensitive ... benefits.The Transition Project Manager (internally known as Transition Specialist Representative ) leads the Paycom implementation by partnering with Outside Sales… more
- Leidos (Greenbelt, MD)
- …program.** We are seeking a dynamic, mission centric leader to join our organization as a Lead Customer Service Representative ( Lead CSR) in support of ... experience, technical expertise, and financial acumen to provide outstanding service to our customer . As the Lead CSR, you will develop and maintain strong… more
- International Paper (Beaverton, OR)
- Customer Service Representative Lead Description: **Position Title:** Customer Service Representative Lead III **Pay Rate** : $51,000 - $68,000 ... **The Job You Will Perform:** + Receiving, processing and monitoring customer 's orders. + Coordinating and facilitating orders through the entire system--from… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Customer Service and Support Lead ** **Job Class: Minnesota Health Program Representative 2** **Agency: Human Services Dept** + **Who May ... located in St Paul. No telework available. -** The Customer Service and Support Lead is recognized...met . Provide critical support, assistance, mentoring and problem resolution for escalated case or call issues. . Represent… more
- University of Virginia (Charlottesville, VA)
- Provides oversight and operational guidance in the day-to-day operations of the Customer Service Resolution Representative and performs area specific ... oversight and operation guidance regarding the daily activities of the Customer Service Resolution Specialist to ensure department standards are being met +… more
- Mom's Meals (Des Moines, IA)
- Position SummaryThe Lead Customer Service Representative is responsible for assisting the supervisor on the Support team with improving Representative ... handling escalated phone calls, reship requests, and supporting the Customer Care Representatives. This position will be in office...+ Pull and review calls to aid in issue resolution and coaching opportunities + Provide follow up training… more
- Highmark Health (Columbus, OH)
- …:** Highmark Inc. **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, ... groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...established service and quality standards. Typically acts as a lead (eg provides subject-matter direction to and assists in… more
- ThermoFisher Scientific (Pittsburgh, PA)
- **Job Description** **Position Summary:** The Lead Accounts Receivable Representative is responsible for interacting with our Customers in order to resolve ... parties. This would entail handling all aspects of the customer interaction from invoicing to cash collection and being...cash collection and being the primary contact for problem resolution for the customers in their portfolio. They would… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- Lead Product Support Representative **General Information** Ref #: 20240038372 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: Weston - ... and industry specific knowledge to ensure timely and comprehensive resolution of customer support issues * Escalated Issue Management: Engage in escalated… more
- University of Virginia (Charlottesville, VA)
- …customer call center with the highest degree of courtesy and professionalism. The Lead representative will train and mentor colleagues in billing, denial and ... procedures for all facilities assigned to the CBO. The representative will monitor analyze and conduct reviews for quality...to meet CBO goals and to provide the best customer satisfaction to our patients. + The Lead… more
- Kohler Co. (Houston, TX)
- …"cost versus service" solutions. Utilize negotiation skills and compromise to reach customer resolution while maintaining warranty budget. + Provide backup ... ** Customer Care Representative II** _Work Mode:...environment, with the primary responsibility for communication and problem resolution with our showroom teams to ensure customer… more
- Rock Region METRO (North Little Rock, AR)
- …Bonus + Minority Lead Workforce + Fulfilling Work + Work-Life Balance CUSTOMER SERVICE CALL CENTER REPRESENTATIVE JOB DESCRIPTION The METRO customer ... Customer Service Call Center Representative North...how to use the transit system + Successful, thorough resolution of customer problems + Accurate, timely… more
- Penn Medicine (West Chester, PA)
- …Physical Rehabilitation Department. Assists the Rehabilitation Systems Coordinator and site Lead Therapist with day to day and monthly communications, statistics, ... customer service, financial reports, payroll and other related tasks....PTO coverage for PSRs with the Physical Therapy Site Lead & Rehab Systems Coordinator. e. Provides support, oversight,… more
- Signature Aviation (Dallas, TX)
- Customer Experience Representative -Dallas, TX **Job ID** 9782 **Date Posted** 01/31/2024 **Location** Dallas, Texas **Airport** Dallas Love Field Airport ... and limitless opportunities for training and development. The primary responsibility of the Customer Experience Representative is to guarantee every guest has an… more
- RTX Corporation (Sacramento, CA)
- …secret clearance is mandatory day one. Key Job Responsibilities: + The customer support representative (CSR) will conduct planning and technical support ... with P&W Engineering and P&W technicians as well as customer personnel to lead efforts and events...sites in support of issues. + The CSR will co- lead , and coordinate resolution issues with the… more
- Percepta (Houston, TX)
- …At Percepta, we bring first-class service across each market we support. As a ** Customer Service Representative (CSR)** in **Houston, TX** , you'll be a part ... satisfaction of being part of a unique culture. **What You'll Be Doing** The ** Customer Service Representative (CSR)** will work with customers to earn and… more
- Citigroup (Norfolk, VA)
- The Customer Service Representative 5 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coor ... The Customer Service Representative 5 is an entry-level...about problems (system failures, market issues) and provide regular resolution updates. + Escalate customer feedback, processing… more
