- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the ... to diagnose, troubleshoot and resolve end user issues to ensure continuity of business operations. + Provide the client technical support via remote access, over the… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location **Reston, VA** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... are our Purpose.** Grow with us! As a growing business , every NuAxis Innovations employee impacts the success and...We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for a Full-Time… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and foster an environment for those with initiative to lead . Our colleagues bring their own unique personalities to...problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position...PeopleSoft application. You will have the responsibility for analyzing business processes and identifying solutions to ensure mission critical… more
- CACI International (Mclean, VA)
- …is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a ... future and make a lasting impact at CACI! **Duties include but are not limited to:** + Lead operations of help desk and services as focal point for customer… more
- NANA Regional Corporation (Herndon, VA)
- …and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support Services to support ... **Responsibilities** **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical… more
- General Dynamics Information Technology (Washington, DC)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...to ensure accurate recording of work performed according to business processes and standard operating procedures (SOP) + Applying… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... skills and build your career in a rapidly evolving business climate? Are you looking for a career where...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Hardware Troubleshooting, Help Desk ... required. + Use ticketing system to: + Proactively check help desk queue for new emails and...extensively researching the issue again. + Notify the team lead of all VIP requests for support that require… more
- NCR VOYIX (Germantown, MD)
- …to your local favorite around the corner. Position Summary & Key Areas of Responsibility The Help Desk Agent II will work in a fast-paced call center help ... innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust...NCR to provide specialized support. To meet these requirements, Help Desk Agents may be required to… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 30967 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... rapidly evolving business climate? Are you looking for a career where...and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to… more
- CACI International (Forest Heights, MD)
- Deputy Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * CACI is seeking a Deputy Manager of an IT Service Desk , supporting day-to-day operations including training, hiring, performance monitoring and continual service… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... 6.4 systems. + Troubleshoot events based on pre-defined Key Business Instructions (KBI). + Run scripts provided by Tier-2...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- BCMC (Arlington, VA)
- …able to manage multiple priorities in an efficient manner - Understanding of general help desk procedures, company processes, etc. - Ability to design and ... threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director...performance feedback and corrective action to direct staff - Lead activities of SOSD staff to diagnose and resolve… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... are passionate about the ability of American business to improve lives, solve problems, and strengthen society,...delivering relevant learning opportunities. We will empower you to lead , develop deep expertise, and find new approaches to… more
- DRT Strategies, Inc. (Arlington, VA)
- …solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a ... forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to… more
- Red River (Arlington, VA)
- …2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board (CAB) within a ... and a minimum of 5 years of experience in help desk support and operation, as well...demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead /CAB Manager will have… more
- Gemini 3 Group (Arlington, VA)
- …and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, create, de-conflict ... Lead Financial Management Analyst - Arlington VA (Arlington,...the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and de-conflict new… more
- Highmark Health (Washington, DC)
- …provides new and existing customers with the best possible service related to help desk inquiries, service requests, billing inquiries and other customer ... health plan clients. **ESSENTIAL RESPONSIBILITIES** + Respond to and resolve help desk /received customer inquiries via written, telephonic and/or various… more
- Serco (Washington, DC)
- **Position Description** Serco is seekinga motivated Communication Lead to join our talented and fast-paced Public Sector Solutions team in supporting CMS' ... leads is critical to the success of this program. The Communication Lead position would be responsible for developing, planning and overseeing PERM's communication… more