- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the ... to diagnose, troubleshoot and resolve end user issues to ensure continuity of business operations. + Provide the client technical support via remote access, over the… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and foster an environment for those with initiative to lead . Our colleagues bring their own unique personalities to...problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you… more
- CACI International (Bethesda, MD)
- …is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a ... future and make a lasting impact at CACI! **Duties include but are not limited to:** + Lead operations of help desk and services as focal point for customer… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...to ensure accurate recording of work performed according to business processes and standard operating procedures (SOP) + Applying… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... skills and build your career in a rapidly evolving business climate? Are you looking for a career where...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 30967 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... rapidly evolving business climate? Are you looking for a career where...and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... 6.4 systems. + Troubleshoot events based on pre-defined Key Business Instructions (KBI). + Run scripts provided by Tier-2...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... are passionate about the ability of American business to improve lives, solve problems, and strengthen society,...delivering relevant learning opportunities. We will empower you to lead , develop deep expertise, and find new approaches to… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist in ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead… more
- Highmark Health (Annapolis, MD)
- …provides new and existing customers with the best possible service related to help desk inquiries, service requests, billing inquiries and other customer ... health plan clients. **ESSENTIAL RESPONSIBILITIES** + Respond to and resolve help desk /received customer inquiries via written, telephonic and/or various… more
- ManTech (Glen Burnie, MD)
- …support, ITIL-based environments, embedded OEM support, and supports IT operations centers, help desk , Network Operations Centers (NOC), and Security Operations ... Industry Leading Organization, where our employees come first. At **ManTech,** you'll help protect our national security while working on innovative projects that… more
- Serco (Washington, DC)
- **Position Description** Serco is seekinga motivated Communication Lead to join our talented and fast-paced Public Sector Solutions team in supporting CMS' ... leads is critical to the success of this program. The Communication Lead position would be responsible for developing, planning and overseeing PERM's communication… more
- Serco (Washington, DC)
- …so, Serco may have the perfect opportunity for you! Serco is seeking a Lead for the LHA(R) Financial Team supporting the Amphibious Warfare Program Office in ... to the prime for their Amphibious Warfare Program; specifically Business Financial Management (BFM) Support. The BFM team supports...**In this role, you will:** + Serves as the Lead Financial Analyst for the LHA(R ) program. +… more
- University of Maryland, Baltimore (Baltimore, MD)
- …and equipment challenges faced during instructional learning. * Collaborate with Central IT Help Desk and school IT representatives to identify and assist with ... Information Technology Services (CITS) - Operations*has an exciting opportunity for a* Lead IT Research Technology Specialist.* The Center for Information Technology… more
- Leidos (Washington, DC)
- …improve system efficiencies, and facilitate seamless application deployments. + Provide tiered help desk support, managing incident response and resolution. + ... Security Sector at Leidos is hiring for a DevOps Engineer, Technical Lead to ensure the continuous operation, maintenance, and development of Agency's application… more
- Themis Insight (Laurel, MD)
- …+ Conduct troubleshooting, issue identification, and resolution + Coordinate stand-up of Help Desk + Provide functional support for deployment activities ... Themis Insight solves difficult business , IT, and analytic problems by addressing the...expertise to every case. We are hiring a Functional Lead to work in Laurel, MD. Position location is… more
- Serco (Washington, DC)
- …our military and the safety of our Sailors.Serco, Inc. is seeking a Team Lead to manage the Deep Submergence Systems support team for the Submarine Safety and ... clearance. + A Bachelor's level degree, preferred in a business or technical field. + Five to seven years...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Leidos (Washington, DC)
- …the Department of Justice. The program provides a range of IT services, including help desk , desk side support, Windows workstation engineering and ... dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves overseeing the accuracy,...they are receiving the best possible IT services. + Lead a team that supports a wide range of… more
- Rapid Finance (Bethesda, MD)
- Business Analyst (Milestone Technology) About Our Company This...in the form of participating in the IT Support Help Desk + Coordinate with the Engineering ... verified + Provides references for users by writing and maintaining user documentation, providing help desk support, and training users + Proven track record of… more
- Goodwill Industries International, Inc. (Rockville, MD)
- …grants, and continuance is dependent upon on-going funding. BASIC FUNCTION: * Lead the design and implementation of mission-focused business engagement ... the organization's mission and initiatives. 8. Peer Learning: Launch Business Engagement Affinity Group to lead a...standing are required occasionally; long hours sitting at a desk and using a computer. EMOTIONAL EFFORT: Work environment… more