- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the ... to diagnose, troubleshoot and resolve end user issues to ensure continuity of business operations. + Provide the client technical support via remote access, over the… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and foster an environment for those with initiative to lead . Our colleagues bring their own unique personalities to...problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position...PeopleSoft application. You will have the responsibility for analyzing business processes and identifying solutions to ensure mission critical… more
- CACI International (Bethesda, MD)
- …is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a ... future and make a lasting impact at CACI! **Duties include but are not limited to:** + Lead operations of help desk and services as focal point for customer… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...to ensure accurate recording of work performed according to business processes and standard operating procedures (SOP) + Applying… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... skills and build your career in a rapidly evolving business climate? Are you looking for a career where...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... rapidly evolving business climate? Are you looking for a career where...and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... 6.4 systems. + Troubleshoot events based on pre-defined Key Business Instructions (KBI). + Run scripts provided by Tier-2...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- BCMC (Arlington, VA)
- …able to manage multiple priorities in an efficient manner - Understanding of general help desk procedures, company processes, etc. - Ability to design and ... threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director...performance feedback and corrective action to direct staff - Lead activities of SOSD staff to diagnose and resolve… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... are passionate about the ability of American business to improve lives, solve problems, and strengthen society,...delivering relevant learning opportunities. We will empower you to lead , develop deep expertise, and find new approaches to… more
- Red River (Arlington, VA)
- …2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board (CAB) within a ... and a minimum of 5 years of experience in help desk support and operation, as well...demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead /CAB Manager will have… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist in ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead… more
- Gemini 3 Group (Arlington, VA)
- …and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, create, de-conflict ... Lead Financial Management Analyst - Arlington VA (Arlington,...the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and de-conflict new… more
- Vontier (Washington, DC)
- …installation) service, remote service and SaaS operations (including driver and site help desk operations) for Gilbarco e-Mobility products leveraging Gilbarco ... customers. + Directing Service operations by streamlining processes and building capability across Help desk , Remote Service, Managed Service and Field Service +… more
- Humana (Washington, DC)
- **Become a part of our caring community and help us put health first** The Lead Solutions Architect is a highly technical and strategic role with subject matter ... technology domains like network, identity and access management, and security. The Lead Solutions Architect designs and develops IT solutions to business … more
- Federal Highway Administration (Washington, DC)
- …of experience equal or equivalent to the GS-13, it must include: Experience managing help desk operations in support of an enterprise environment which may ... Summary The Lead Information Technology (IT) Specialist is organizationally assigned...and information management services, interacting with the line of business and other DOT entities in the development and… more
- Serco (Washington, DC)
- **Position Description** Serco is seekinga motivated Communication Lead to join our talented and fast-paced Public Sector Solutions team in supporting CMS' ... leads is critical to the success of this program. The Communication Lead position would be responsible for developing, planning and overseeing PERM's communication… more
- Serco (Washington, DC)
- …so, Serco may have the perfect opportunity for you! Serco is seeking a Lead for the LHA(R) Financial Team supporting the Amphibious Warfare Program Office in ... to the prime for their Amphibious Warfare Program; specifically Business Financial Management (BFM) Support. The BFM team supports...**In this role, you will:** + Serves as the Lead Financial Analyst for the LHA(R ) program. +… more
- Leidos (Washington, DC)
- …improve system efficiencies, and facilitate seamless application deployments. + Provide tiered help desk support, managing incident response and resolution. + ... Security Sector at Leidos is hiring for a DevOps Engineer, Technical Lead to ensure the continuous operation, maintenance, and development of Agency's application… more
- Themis Insight (Laurel, MD)
- …+ Conduct troubleshooting, issue identification, and resolution + Coordinate stand-up of Help Desk + Provide functional support for deployment activities ... Themis Insight solves difficult business , IT, and analytic problems by addressing the...expertise to every case. We are hiring a Functional Lead to work in Laurel, MD. Position location is… more