- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead /CAB Manager...direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... IT environment. This role involves managing day-to-day support functions,...equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control,… more
- Kean University (Union, NJ)
- …Support Services, the Helpdesk Manager (Managing Assistant Director 2) will lead the IT support team in delivering world-class technical assistance and ... timely resolution of technology-related issues reported through the university's IT support channels. The Helpdesk Manager will...through the university's IT support channels. The Helpdesk Manager will play a critical role in the… more
- Holtec International (Camden, NJ)
- …and reporting operational metrics, accomplishments, and priorities for weekly meetings with IT Manager. + Managing Helpdesk Support Team + Managing Hardware ... HSI Helpdesk Manager Description: HSI is excited about our...strategic projects, providing technical solutions, and working with the IT manager to support one of the entities that… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... email and in-person IT support to 300+ VIP users in a Windows 11 environment. We are a company committed to creating diverse and inclusive environments where people… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 31035 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing ... integrated enterprise IT support to Federal customers both CONUS and OCONUS....take your career to the next level! The **Junior Helpdesk Specialist** provides superior customer service in support of… more
- RTX Corporation (Schriever Air Force Base, CO)
- …meet the demands of a rapidly evolving global market. We are seeking a Helpdesk System Administrator to work onsite at Schriever Space Force Base, Colorado Springs ... facing, so refined customer service skill, in addition to IT skills is a must for this position. +...work through updating processes and procedures. + Monitoring dedicated helpdesk phone lines and/or chat capability for servicing various… more
- Commander, Navy Installations (Keyport, WA)
- …order assignment and management **Physical asset inventory administration **Managing IT procurement requests **Maintain office services by organizing office ... Ensures the safeguard of navy property, reporting any shortages or misuse to the Lead Technician or Manager as soon as possible. Takes utmost care in protecting… more
- Lockheed Martin (Schriever AFB, CO)
- …comply with all appropriate security policies \- All other tasks as assigned by the IT site lead or IT manager Secondary Responsibilities \- Create, deploy ... is for the JEMINI program and is open in order to fill a Level 1 Helpdesk \(E3\) position\. What You Will Be Doing: \- Operate, maintain and manage Linux based… more
- TEKsystems (Austin, TX)
- …within the company * Respond to telephone calls and emails from employees for IT support * Assist the end user community using remote tools by recording, resolving, ... applications. * Follow prescribed guidelines and procedures and seek guidance from technical lead as appropriate * Function as a single point of contact for problems… more
- Sprinklr (New York, NY)
- …tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk + Serve as an escalation point for any outstanding ... appropriately to achieve optimum resolution and closure + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary… more
- Path Construction (Arlington Heights, IL)
- …monitoring, and IT -related resources and processes + Lead implementation of IT projects such as a helpdesk ticketing system, etc. + Participate in ... Path Construction is seeking a qualified IT Manager to join our organization in Arlington...IT -related processes and systems, delivering new user orientation, helpdesk support, and administering other training activities or platforms… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users ... **of** **an** **industry** **specific,** **post-secondary program with a focus on IT .** Bachelor's Degree in Computer Science, Information Technology, or related… more
- Palmer College of Chiropractic (Davenport, IA)
- …software and College AV equipment. ORGANIZATIONAL RELATIONSHIPS + Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments ... The Helpdesk Analyst is a member of the College...competently use computers, related application software programs, other necessary IT equipment and general office equipment, using the computer… more
- University of Miami (Coral Gables, FL)
- …Tier Procurement and Inventory support. + Acts as the primary liaison with Central IT Helpdesk . Provides Level II/III support. + Assists in procurement processes ... Desk Supervisor. + Monitors SLA/KPI performance and manages incident escalations. + Oversees Helpdesk software and IT inventory management. + Supervises MHBS … more
- University of Washington (Seattle, WA)
- …growth in individual social competency and group effectiveness. **POSITION PURPOSE** The IT Administrator performs a wide variety of complex information technology ( ... IT ) and computer related activities for the HUB. Develop,...efficient asset inventory. + Assist the HUB Media Tech Lead with the configuration, management, and upkeep of building… more
- MCPc Holdings, Inc. (Akron, OH)
- …appropriate processes for data protection, disaster recovery, and failover procedures + Lead desktop and helpdesk support efforts, making sure all desktop ... strategy and plans + Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of… more
- CUNY (New York, NY)
- Learning Management System (LMS) Support Administrator ( IT Senior Associate 3) - Provisional *Minimum Qualifications Revised* Job ID 28241 Location Central Office ... Full-Time Regular/Temporary Regular Add to My Favorite Jobs **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in technology-related… more
- TEKsystems (Cottage Grove, MN)
- There's currently an IT Analyst opportunity available with a fortune 500 company in Cottage Grove, MN. This person will provide on-site support in Cottage Grove, MN ... variety of different technologies. This will be a continuous on-going contract. Description: IT Analyst (Generalist role for US Site IT support). The generalist… more