- Bering Straits Native Corporation (Aberdeen, MD)
- …IT incidents and requests received from Remedy tickets escalated by the Tier 1 Service Desk .Create Remedy tickets for incidents and requests that are received by ... within the job. Other duties may be assigned. Provide Desktop Support services to the government user community.Respond to...updates to Remedy work logs to be viewed by Service Desk Analysts and by the user… more
- Dexian - DISYS (Denver, CO)
- …2 support for the City staff by phone, in-person, email and via IT Service Management (ITSM) system. Will perform a variety of computer systems support tasks, ... 2 support to end-users in solving technical problems and fulfilling service requests utilizing systems management tools and techniques.Installs, diagnosis, repairs,… more
- Multi-Color Corporation (Knoxville, TN)
- …limited to support for all PC, MacOS, mobile phones, and various printers. Monitor our Service desk queue and aim for first call resolution. Lead , assist, ... and laptops plus printer supportMaintenance and installation of MCC approved desktop /laptop software and other peripheralsCollaborates with global leaders and teams… more
- City and County of San Francisco (San Francisco, CA)
- …comments, and actions taken in Service Now. Additionally, the Sr. Desktop Support Lead provides supervision to operations support staff, including guiding ... San Francisco serve its residents! The Department of Technology Service Desk is the single point of... request and communicating with the customer. The Senior Desktop Support Lead provides complex technical support… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical ... years of related experience **US Citizenship Required:** Yes **Job Description:** Provides desktop and remote technical support to users on end user hardware.… more
- Montana State University (Bozeman, MT)
- …Computer Support Specialist II will provide technical leadership and advanced support to IT Service Analysts ( Service Desk ), monitor service metrics, ... software applications and hardware systems. + In conjunction with the UIT Service Desk , Analyze, troubleshoot, diagnose, and resolve complex user technical… more
- TEKsystems (Rock Island, IL)
- …a government agency. + This position is great for candidates whom have 1+ year(s) Desktop , PC, or Help Desk experience. Duties + Providing support to clients in ... development team. + Adjust resource books, manuals and maintenance service plans; working with the information security team to...Onsite + Partners with Systems and Server Administrators + Desktop team is comprised of 1 Task Lead… more
- University at Albany (Albany, NY)
- …support, and maintain all University desktops, mobile devices, and printers. + Work within service teams to resolve service desk incidents and service ... at the University at Albany seeks applicants for a Desktop and Mobile Computing Specialist. The Specialist plays a...of New York (SUNY) system. The Specialist works on service and project teams in support of the University's… more
- Cognosante (Portland, OR)
- …providor in the country. We provide a variety of services, including remote Service Desk support and in-person help. Spread across the Portland/Vancouver metro ... and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide general Windows 10 and...site. + 3+ years IT experience in an IT Service Desk , Tier 2 Enterprise Environment. Experience… more
- YMCA of Greater Rochester (Rochester, NY)
- Help Desk Team Lead /System Administrator Rochester, NY (http://maps.google.com/maps?q=444+East+Main+St.+Rochester+NY+USA+14604) * Association Office Job Type ... the director of the Director of IT, the Help Desk Team Lead will be primarily responsible...managing all such support requests through resolution. Ensures customer service is timely and accurate on a daily basis.… more
- Leidos (West Palm Beach, FL)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... career and in yourself. Leidos is seeking a Senior-level Desktop Support Technician to support a government site in...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- Robert Half Technology (Haltom City, TX)
- …systems and applications per defined procedures * Assist in providing tier two-level help desk support * Lead in projects related to hardware and software ... system issues spanning multiple hardware and software environments in expedient manner * Lead efforts to establish standards for IT configuration and usage * Perform… more
- Insight Global (Richardson, TX)
- Job Description The Service Desk Team Lead will be responsible to maintain and lead the day-to-day operations of the retail service desk team. ... requests and the rectification of underlying problems. As a Service Desk team lead , you...o Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripherals o Hands-on… more
- TEKsystems (Kirkland, WA)
- …by advising customers on preventative maintenance * Maintains a functional understanding of company service solutions * May lead and direct the work of others * ... Description: * Responsible for installing maintaining servicing and repairing break-fix desk side computer related products and legacy systems which include hardware… more
- System One (Orlando, FL)
- …to work with minimal supervision + Ticketing system (ServiceNow) Position Summary The Service Desk Technician role is responsible for monitoring the ticket queue ... desktop computing environment is stable, secure and performing optimally. The service desk technician is responsible for the operational efficiency of these… more
- Robert Half Technology (Fort Valley, GA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Lead for a growing IT team in Fox Valley, Wisconsin. The chosen candidate ... exceptional support to our end users. This is a Lead By Example role and does not have any...to manage and maintain workstations. * Experience in handling service desk tickets. * Proficient in using… more
- University of Washington (Seattle, WA)
- …highly visible day-to-day operations and support functions for the campus, including: public service desk ; desktop management, support, and lifecycle; event ... of the UW Bothell IT Leadership Team and will lead /manage projects, service and process changes, implement...Manage day-to-day operations within area of responsibility to include service desk ; desktop management, support,… more
- Chenega Corporation (St. Marys, GA)
- **Req ID:** 30380 **Summary** **Help Desk Lead ** **Kings Bay, GA** Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers ... take your career to the next level! The **Help Desk Lead ** will provide expert advice and...new-user orientation and training for end-users who are mastering desktop application functions, including basic user training for all… more
- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- General Dynamics Information Technology (North Liberty, NC)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...as electronically submitted requests + Perform systems administration of desktop systems connected to local and wide area networks.… more
