- Koniag Government Services (Baltimore, MD)
- …system to document problems encountered and communicate via email to the task manager and shift leader when any production issues occur. + Monitor data exchanges ... tracking and resolution tool. Understand and apply the fundamentals of customer service , incident response, problem response and change management. + The successful… more
- Ensono (Annapolis, MD)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... VPS/DRS, InfoPrint, JQP, XPTR, Connect:Direct, XCOM, Enterprise Extender, Session Manager and mainframe network related software. Diagnoses, resolves, and documents… more