- Microsoft Corporation (Charlotte, NC)
- …technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as ... get and stay productive with Microsoft 365 product families. The Support Escalation Engineer (SEE) serves as a senior technical leader for Microsoft customers… more
- Proofpoint (Sunnyvale, CA)
- …out of out of our Sunnyvale, CA or Draper, UT location - Proofpoint is looking Account Manager , who can work well with a team of corporate sales engineers, as ... strong interpersonal and presentational skills. **Your day-to-day** + The Account Manager will be responsible for working...process + Team up with our world class Sales Engineering team to devise and execute account … more
- ServiceNow, Inc. (Orlando, FL)
- …in this role:** + Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics. + ... the team to deliver an incredible customer support experience. + Refine Support Account Management interactions and processes through the extensive use of KPIs, data… more
- Palo Alto Networks (Santa Clara, CA)
- …to your growth and development, and beyond! **Your Career** As a Systems Engineer Manager , you are the technical leader for your District's Systems Engineering ... team. You will work closely with the District Sales Manager and, along with your team, build relationships with...your customer base. Your team, in partnership with sales account managers, will displace competitive technologies, build market share… more
- Palo Alto Networks (New York, NY)
- …to your growth and development, and beyond! **Your Career** As our Systems Engineer Manager , you are the technical leader for your District Systems Engineering ... team. You will work closely with the District Sales Manager and, along with your team, build relationships with...customer base. Your team, in partnership with the sales account managers, will displace competitor technologies and build market… more
- Grundfos (Detroit, MI)
- …an interesting position in Grundfos for you. **What is the job about?** A Key Account Manager 's (KAM) primary role is to manage partner accounts for the ... responsibility with our partners. This position reports directly to the Regional Sales Manager and will operate remotely. The selected candidate must reside in the… more
- Hilton (Mclean, VA)
- …cutting\-edge technologies revolutionizing the hospitality industry around the world\! As a Manager Software Engineering _,_ you will bring your technical skills ... hospitality company with an award\-winning culture\. On the Software Engineering \- Property Platform team reporting to the Senior...or technology directives\. + Serve as the point of escalation for Hilton's strategic properties in order to gain… more
- Optiv (Boston, MA)
- …will be fully remote and can be hired anywhere in the continental US_ The Technical Manager (AFC Engineering ) works as a member of the Cyber Operations Team. The ... client specific SIEM management solutions. This position also serves as an escalation point for critical and complex client issues, performs configuration and… more
- CBRE (New York, NY)
- FM Engineering Ops Manager Job ID 156498 Posted 04-Mar-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Building Management ... This role provides leadership and management of the on-site engineering team and managing and planning day to day...or critical environment experience is an advantage. The Operations Manager is expected to fully understand the contract scope,… more
- Google (Mountain View, CA)
- …work and collaborate with various internal teams like Carrier Program Manager , Technical Account Management, Product Operations, Product Development, ... or project management. + Experience in product quality, manufacturing engineering with mobile, consumer electronics products or equivalent experience. Preferred… more
- NCR VOYIX (Atlanta, GA)
- …roadblocks reported by the team, which could require cross-team collaboration and or escalation to executive management + Facilitate the right outcomes with data and ... and lead processes to document, train, and build new tools and solutions for Account Managers and Support to 'self-service' the Freshop platform + Work closely with… more
- Red River (Chantilly, VA)
- …Depending on the scope of the client contract, the SDM may report to an Account Manager (AM) or the Senior Director of Service Delivery. The distinguishing ... first line manager and delivery-oriented employees. + Serving as an escalation point within Red River management for clients of Managed Services and resolving… more
- General Motors (Warren, MI)
- …job may be eligible for relocation benefits. **Description** Are you a skilled program manager with a passion for turning ideas into reality? Are you adept at ... problem solver? If so, the position of Lead Launch Manager may be the perfect fit for you. **About...organization, you will play a pivotal role in leading engineering , manufacturing, validation, quality, and supply chain efforts to… more
- Amazon (New York, NY)
- …and the Sales Enablement & Insights (SE&I) org within it supports thousands of account executives and account managers in dozens of countries. This role will ... team within SE&I. AIRS builds technical solutions that empower account teams (Sales) to invent on behalf of our...We are looking for an experienced Senior Technical Program Manager to join the Campaigns & Optimizations Expansion team… more
- Stryker (San Jose, CA)
- …Learn more about our award-winning organization by visiting stryker.com As a Senior Manager of Supportability and Escalations, you will lead a team of seasoned ... and efficient handling of customer issues across regions. + Establish escalation management policies and procedures to streamline the resolution process. +… more
- Everon (Irving, TX)
- …of customer requests/issues related to Monitoring, Billing, A/R. 3. Serves as the escalation point for operational issues with each account as they may ... **Position Summary:** Provide leadership for all aspects of Operational account management responsibilities for a portfolio of National Account… more
- Microsoft Corporation (Reno, NV)
- The ** Manager , Service Delivery & Vendor Management** role sits within the Global Vendor Operations team for Microsoft's Operations Service Center (OSC), a part of ... vendors. This role will manage a team of Service Delivery Managers and Vendor Account Managers globally, and empathy for Diversity & Inclusion will be critical, in… more
- Advanced Energy (Fort Collins, CO)
- …resources. Helps manage the escalation process internal to AE. With the account manager , communicates the status at the customer including discussion of ... Customer Quality Manager **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS)...and AE satisfaction. **RESPONSIBILITIES:** + In conjunction with AE's account management, develops strategic relationships with the customer across… more
- Fujitsu (Dallas, TX)
- …continuous creation of new value. Fujitsu wants innovators like you! Req ID:15976 ** Manager of MNS Operations** Manager of Fujitsu Managed Network Services ... Operations is responsible for leading frontline Network Operations Center (NOC) support engineering team. This leader will oversee 24X7 operations team that monitors… more
- Palo Alto Networks (Plano, TX)
- …development, and beyond! **Your Career** As one of our two Services Systems Engineer Manager , you will be the technical leader for the Majors and Public Sector ... Services Systems Engineering team. You will work closely with the Services Sales Manager and, along with your team, build relationships with your core sellers… more