- University of Miami (Medley, FL)
- …and maximize contact center operations for their respective specialty areas. The Contact Center Manager will manage, lead, and inspire contact ... . The Department of UHealth Connect has an exciting opportunity for a full-time Manager , Contact Center to work in Miami, FL. The individual in this position… more
- J&J Family of Companies (Skillman, NJ)
- Sr. Manager , Contact Center Solutions - 2407019529W **Description** Kenvue is currently recruiting for: **Sr. Manager , Contact Center Solutions** ... 5%** **Pay:** **$144,000 - $195,000** **What you will do** The Sr. Manager , Contact Center Solutions is responsible for managing day-to-day systems… more
- AmeriHealth Caritas (Philadelphia, PA)
- ** Manager Contact Center ** Location: Philadelphia, PA Primary Job Function: Operations ID**: 34212 Your career starts now. We are looking for the next ... the general direction of the Director of the Call Center , the Manager , Contact Center is responsible for the coordination of all operational activities… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- Experian (Allen, TX)
- …a talented Sr. Product Manager . This role will manage the Experian contact center agent and customer tools. Key areas of responsibility include: gathering ... + Serve as owner and voice of the user for the contact center agent and customer tools, including ideation and testing, user feedback, requirements,… more
- Chick-fil-A (Atlanta, GA)
- …(IVR), Workforce Management (WFM), and Quality Assurance (QA) solutions. The Technical Program Manager - Contact Center Solutions interacts with stakeholders ... responsible for technical leadership of the solutions that support our contact center operations, including but not limited to, Automatic Call Distribution… more
- Northwell Health (Melville, NY)
- …preferred. + PMP or PgMP Certification, preferred. Highly Preferred: + Genesys Contact Center experience Additional Salary Detail** The salary range and/or ... hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary… more
- CalSTRS (Sacramento, CA)
- …and timely information to make critical life-impacting decisions. Under the supervision of the Contact Center Team Manager , the Contact Center ... Job Posting: Contact Center Analyst State Teachers' Retirement System JC-429711 - Contact Center Analyst STAFF SERVICES ANALYST $3,640.00 - $5,916.00 per… more
- Zoom (Columbus, OH)
- …an individual contributor, you will design and implement tailored Zoom Phone/Zoom Contact Center partner initiatives and incentives that motivate partner sellers ... enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- The City of Houston (Houston, TX)
- …the selection of qualified vendors. The position requires familiarity with: + Cisco Call Manager + Cisco Contact Center + Cisco Unified Communications + ... IT MANAGER - INFRASTRUCTURE (TELECOM) Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4436628) Apply ...Enterprise VoIP infrastructure that supports 13,000 devices and a Contact Center environment that consists of 36… more
- Serco (WV)
- …here to apply now (https://careers-sercous.icims.com/jobs/63691/ contact - center -program- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) ... , you will:** + Oversee daily operations of a 24/7 Tier 1 Contact Center , ensuringoptimalstaffing andperformance; + Coordinate efforts between all tasks and… more
- Amgen (Washington, DC)
- …Works with the Senior Manager , Collaboration Operations, Operations Voice Lead, Contact Center Architect and Managed Service Provider to ensure system ... availability for Contact Center Services. + Primary DWX-Amgen Assist relationship manager...Assist relationship manager : interacts daily with the contact center management & external partners to… more
- CalSTRS (Sacramento, CA)
- …complete, and timely responses to each inquiry. Under the general direction of the Contact Center Team Manager , the Associate Governmental Program Analyst ... Job Posting: Senior Contact Center Analyst State Teachers' Retirement System JC-429211 - Senior Contact Center Analyst ASSOCIATE GOVERNMENTAL PROGRAM… more
- City National Bank (Phoenix, AZ)
- …impersonations, forgeries, etc. + Resolves clients' complaints, and escalates to Client Contact Center Manager , management at banking office/department, or ... Escalates email issues, as necessary, to appropriate business units. Informs Client Contact Center Manager , Relationship Managers, and other bank areas such… more
- Point32Health (Canton, MA)
- …preferred) + Experience with Microsoft Office applications (including Access), Verint and Contact Center Manager Administration or similar systems is ... Point32Health, click here (https://youtu.be/S5I\_HgoecJQ) . **Job Summary** The Program Manager I will take the lead in the data...(Voice, eMail, Chat etc) as they relate to the contact center . Studies should include analysis and… more
- CVS Health (Hartford, CT)
- …working experience with all major Cisco components: Unified Customer Voice Portal, Contact Center Enterprise, Communications Manager , Finesse, Intelligence ... personal, convenient and affordable. Position SummaryCVS Health is recruiting for a Senior Contact Center Engineer to be a key member of a team of highly… more
- Paycom Online (Oklahoma City, OK)
- Designs, manages and maintains the telecom infrastructure of the corporation. Designs Call Manager & Contact Center corporate deployments and related ... + Design and implement various Telephony projects leveraging Cisco Call Manager and Cisco Contact Center . + Innovating work processes to boost efficiency.… more
- Warner Bros. Discovery (Atlanta, GA)
- …celebrated, here you can thrive. **Your New Role ** We are seeking an experienced Contact Center Workforce Manager with a strong background in workforce ... + Develop and maintain accurate short-term and long-term forecasts for outsourced contact center volumes based on historical data, trends, and business… more
- The Walt Disney Company (Celebration, FL)
- …and programming experience or equivalent + 5+ years supporting Cisco Unified Communications Manager / Contact Center Express and related adjunct systems in a ... requires knowledge and understanding of enterprise telephony and call center operations, including a comprehensive understanding of Cisco VOIP telecommunications… more
- Jacobs (Warrenton, VA)
- …Prime Collaboration, Cisco Unity Connection (Jabber), and Unified Contact Center Express. Experience upgrading Cisco Unified Communications Manager to ... of the following Cisco Servers (VM and traditional platform): -Unified Communications Manager , Unified Contact Center Express, Unity Connection, and… more