- TTEC (Providence, RI)
- Bringing smiles is what we do at TTEC for you and the customer . As a Senior Information Security SOC Analyst working remotely in the US, you'll be a part of creating ... and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment...with other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical resources.… more
- Marriott (Providence, RI)
- …standards and customer expectations. + Maintains awareness of new customer service methods. **Implementing and Managing Continuous Improvement Program** + ... Systems, **CORE WORK ACTIVITIES** + Understands the business and customer needs to introduce solutions that grow company and...satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners… more
- EMCOR Group (Norwood, MA)
- …and strategic planning. The work scope will require the IT Manager to be involved in internal service management, including coordination between ... IT ) Manager plans and manages Information Technology operations. The IT Manager plans, directs, and coordinates information systems and telecommunications… more
- Amentum (Providence, RI)
- ** IT Business Relationship Manager - Procurement & Legal** Seeking a dynamic leader whose role is to ensure Information Systems technology meets the current and ... when evaluating alternative applications. + Collaborate closely with internal IT departments, including Cybersecurity, Infrastructure, Applications, Service … more
- Amentum (Providence, RI)
- …will travel to Haiti as needed to support this contract. **POSITION SUMMARY** The IT Manager is responsible for responsible the supervision and management of ... software as needed along with meeting all documentation and reporting requirements. When onsite, the IT Manager shall be available within 2 hours to meet on the… more
- SHI (Providence, RI)
- …and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, ... **Job Summary** The ServiceNow ITAM Manager will contribute to a team of specialists...their ServiceNow environments. The ServiceNow Developer will join the IT Team to focus primarily on the implementation, configuration,… more
- Sensata Technologies, Inc. (Attleboro, MA)
- …and Capital budget in departmental budget process The Supply Chain / Order fulfillment IT Manager is responsible for managing a staff of application business ... The Application Manager is responsible for managing a staff of...involve providing enhancements and ongoing support to the deployed service (s). **General Responsibilities** + Manages a team of architects… more
- Marriott (Providence, RI)
- …excellent service , participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees. + ... on recommending and developing innovative and modern technical solutions with a customer -focused mindset. This role will define product strategy, own and manage… more
- Nelnet (Providence, RI)
- …in the form of conference attendance, participation in sales calls, collaboration with Customer Relationship Manager (CRM) partners, and other tasks as needed. ... to customer personnel. 4. Review requirements with application and service providers as necessary to achieve information security and compliance objectives. 5.… more
- Siemens (Canton, MA)
- …it's about creating perfect places that improve people's lives. The Building Automation Service Sales Manager is committed to promoting Siemens strong market ... top talent, develop employees, and promote long-term retention. As a Building Automation Service Sales Manager you will: + Promote team selling and expansion… more
- Custom Computer Specialists (Lincoln, RI)
- …high-performing teams and managing to and achieving aggressive goals + Exceptional customer service skills + Assertive, professional demeanor and an ability ... Service Delivery Manager Location Lincoln, RI...Contact Center operation + Previous experience building and growing IT operations team/teams + Previous experience building and growing… more
- CVS Health (Woonsocket, RI)
- …Comprehensive understanding of the ServiceNow platform, including its various modules such as IT Service Management (ITSM), IT Operations Management (ITOM), ... with relevant policies, regulations, and standards related to demand management, IT governance, and service delivery. + Cross-Functional Collaboration:… more
- Marriott (Providence, RI)
- …of customer /stakeholder needs and actions consistent with the company's service standards. * Global Mindset - Supports employees and business partners with ... team on the world-class Marriott Bonvoy apps. As Mobile Production Support Manager , you will be responsible for the monitoring, communication, tracking and… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is looking for a Healthcare IT Technical SME/Architect SME/Technical Project Manager to join our Health PMO team. The candidate should have ... should have experience leading architecture and engineering of solutions for healthcare IT systems such as (VistA, HealthShare, VDIF, JHIE, etc.). The candidate… more
- Ryder System (Providence, RI)
- …with third party service providers. **ESSENTIAL FUNCTIONS** + The IT CSS Application Development Manager provides operational leadership, guidance and ... with strong time management skills. + Demonstrated commitment to quality execution and customer service as evidenced by previous experience and performance track… more
- Savers | Value Village (Norwood, MA)
- …/donor experience by setting the example for, as well as training and coaching, customer service expectations. + Actively engages with the customer by ... **** **Job Title:** **Retail Sales Manager ** **** **Who we are:** As one of...degree/diploma preferred. + Experience in salesfloor supervisor, cashier supervisor, customer service management, or retail management. +… more
- Lenovo (Providence, RI)
- …or internal business processes. **Basic Qualifications:** + 8 + years experience in IT , Customer Service , Field Tech, or Account Management **Preferred ... Technical Account Manager - Enterprise Storage **General Information** Req #...Lenovo products and services throughout the end to end customer lifecycle. + Leads complex service delivery… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is looking for a Technical Product Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably ... other iterative development approaches + Gathers, manages, and prioritizes customer requirements. Acts as the customer advocate...satisfaction goals are met + As the Agile product manager , the goal is to work with customers and… more
- Citizens (Johnston, RI)
- …to problem-solve an issue - they'll want to tell friends or family about the service they received as a customer . As a Contact Center Specialist you will: ... and more. What you'll do (responsibilities): Our best colleagues have a customer -first mentality when answering inquiries by phone. As part of our dedicated… more
- Ensono (Providence, RI)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... PASSION_ **About the role and what you'll be doing:** The Principal Account Manager , known at Ensono as the Client EngagementDirector,is accountable for the growth… more
