- Merck & Co. (Redwood City, CA)
- …experience improvementITSM Tool Support Focused on User Needs: Provide support for Incident , Problem , and Knowledge Management within the Deskside Support teams, ... a dynamic and visionary leader to spearhead our Onsite IT Support Product. This pivotal role is all about...enhancing the user experience when interacting with our Onsite IT support technicians. Your mission will be to standardize… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …business needs Acts as IT Operations advocate, coordinating daily activities with the IT Manager ( IT Infrastructure Owner) and team members Assists the ... , covering GxP and non-GXP systems: Drive and maintain IT Operations Service delivery and Incident Management...and interactions with others Other duties outlined by the IT Manager (Infrastructure Owner) Physical Requirements This… more
- General Dynamics Information Technology (Falls Church, VA)
- …None **Job Family:** Information Security **Skills:** Enterprise Operations,Information Technology ( IT ), IT Incident Management,ITSM, Problem Management ... best every day. GDIT has an opening for an Incident and Problem Manager supporting...in Falls Church and Arlington, VA. This is an IT Service Management contract in support of the operation,… more
- House of Blues (AZ)
- Job Summary: JOB DESCRIPTION - MAJOR INCIDENT AND PROBLEM MANAGER Location: NA West - PST/PDT or MST/MDT (Remote) Contract Terms: Permanent THE TEAM The ... multi-discipline role within the Service Management team. Responsibilities include Major Incident Management, Problem Management, Post- Incident Reviews,… more
- Truist (Charlotte, NC)
- …Event Response Team during significant events and coordinate as needed with incident category owners and subject matter experts to engage and communicate as ... teams and Enterprise Technology partners to ensure effective major incident communication, escalation and recovery as needed + Monitor...skills. + Ability to think critically and creatively to problem solve and improve process to mitigate risk. +… more
- TEKsystems (North Chicago, IL)
- Description: Major Incident & Problem Management: Duty Manager * Provides Major Incident Management and Problem Management services as part of the ... promote production stability. * Supports continuous improvement efforts for Major Incident and Problem processes. * Applies knowledge of AbbVie IT high-level… more
- TEKsystems (North Chicago, IL)
- …stability. * Supports continuous improvement efforts for Major Incident and Problem processes. * Applies knowledge of IT high-level architectures, ITIL ... innovative medicines to solve serious health issues. As an Incident Manager , you will play a crucial...minimize disruptions and mitigate risks. Description: * Provides Major Incident Management and Problem Management services as… more
- CVS Health (Phoenix, AZ)
- …thrives in challenging situations. The role is responsible for facilitating end-to-end management of IT incident response functions and IT support teams to ... make health care more personal, convenient and affordable. Job Description The Sr. Manager , IT Customer Service/Support requires a highly skilled and passionate… more
- Leidos (Washington, DC)
- …restoration of services that fail. Work cooperatively with the End User Support Services (EUSS) Incident & Problem Manager to ensure proper focus on ... Performance Manager to ensure proper focus on incident & problem resolution, including communication of...a technical domain. and 12+ years of operations & incident management experience supporting IT infrastructure support… more
- Amazon (Austin, TX)
- …- ServiceNow ITSM Fundamentals. - Experience in an incident or major incident function in IT with strong understanding of incident management ... Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial… more
- ServiceNow, Inc. (Orlando, FL)
- …desire to dream big makes for great candidates. **This position reports to: Senior Manager , Major Incident Management.** Our Major Incident Management (MIM) ... communications to our customers and internal stakeholders. We are currently seeking a Manager to lead our AMS (Orlando) Major Incident Management team. The… more
- Palo Alto Networks (Santa Clara, CA)
- …a week to collaborate and thrive, together! **Your Career** The Senior Product Marketing Manager , Unit 42 Incident Response, will lead the planning and execution ... to work where you feel most effective. This setup fosters casual conversations, problem -solving, and trusted relationships. While details may evolve, our goal is to… more
- Bloomberg (San Francisco, CA)
- Incident Manager **San Francisco, CA** Posted Mar 8, 2024 - Requisition No. 113173 At Bloomberg, our mission has always been to provide real-time data, news, and ... timely information is communicated to all stakeholders during significant outages. Post incident , we assist with Problem Management activities, helping to… more
- Precise Solutions (Lake County, IL)
- …years of Problem Management experience REQUIRED. + Qualified as an IT generalist experience REQUIRED. + Business Proffessional Communication Skills REQURED + 3 ... certification + Experience managing ITIL Service Operations processes eg Incident and Problem + Ability to run...to document incidents and manage technical bridge calls. Major Incident Management Analyst Hiring Manager 's Comments +… more
- MTA (New York, NY)
- …$130,245 - $153,731 Hay points: 551 Dept/Div: MTA Information Technology/ Office of IT Cyber Security Supervisor: Manager Cybersecurity Location: 2 Broadway, New ... Senior Cybersecurity Analyst Critical Assets & Incident Response CERT Job ID: 5816 Business Unit:...baselines, guidelines, and procedures) under the direction of the IT Security Manager , where appropriate. + Assist… more
- Splunk (TX)
- …Role** Do you enjoy fixing product vulnerabilities? We're looking for a Product Security Incident Response Team (PSIRT) manager to lead a hardworking team of ... your "million data points". So bring your work experience, problem -solving skills and talent, of course, but also bring...disclosure, and escalations from Splunk's top customers. As a manager at Splunk, your primary role is to help… more
- University of Miami (Miami, FL)
- …for on-premises and cloud environments. + Threat intelligence management lifecycle. + IT end-to-end problem management and root cause analysis is desirable. ... . *REMOTE* The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Cybersecurity … more
- Google (Boulder, CO)
- …Experience working with Privacy or Security technologies. + Experience in Incident Management. Preferred qualifications: + 2 years of experience managing ... many different teams from technical to non-technical extremes. A problem isn't truly solved until it's solved for all....the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from… more
- City National Bank (Los Angeles, CA)
- **LEAD INCIDENT MGMT** **WHAT IS THE OPPORTUNITY?** The Incident Management Lead is a People Manager position who will have Incident Management Analyst ... across the enterprise to maintain and execute City National Banks Incident Management process. This includes commanding major incidents, escalating to appropriate… more
- Fiserv (Omaha, NE)
- …and ownership for client impacting incidents that have been promoted to a major incident . + Open problem records and assign tasks for all incidents you ... scale, come make a difference at Fiserv. **Job Title** Incident Management Sr. Professional **What does a great ...have ownership of as an IT Services Manager . + Awareness and understanding… more
