- Cayuse Holdings (Juneau, AK)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …life cycle. + Monitor and update service requests and incidents within the IT Service Management (ITSM) tool. + Provide on-site service support, ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching...of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. +… more
- Marriott (Juneau, AK)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Marriott (Juneau, AK)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Juneau, AK)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- SHI (Juneau, AK)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Juneau, AK)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Marriott (Juneau, AK)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Providence (AK)
- …Representative within 2 years of hire + 2 years Call center experience, customer service , IT **Salary Range by location:** NorCal (Napa, Sonoma) Min: $27.31, ... 2 and 3 support teams. + Have excellent customer service skills as well as technical troubleshooting abilities. +...leaders, and other IS groups. + Keeps Supervisor or Manager apprised of workflow problems, project status and suggestions… more
- Cengage Group (Anchorage, AK)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more