- Sage Hospitality Group (Austin, TX)
- **Why us?** Sage Hospitality Group is set to hire a **Front Desk Manager ** at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van ... hope you consider joining us! **Job Overview** The Front Desk Manager is responsible for the daily...Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed… more
- Cayuse Holdings (Austin, TX)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- SHI (Austin, TX)
- …apply necessary troubleshooting techniques to resolve technical issues. This position reports to the Service Desk Manager and is performed at SHI's Austin, ... management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service ...proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely… more
- L2 Aviation (Dripping Springs, TX)
- …I Location: Dripping Springs, TX (Austin, TX area) Description: Under the direction of the IT Manager , the IT Technician Level I will be responsible for ... or a related field (or equivalent work experience). * Proven experience in a similar IT support or help desk role. * Strong knowledge of computer hardware,… more
- Amazon (Austin, TX)
- …platform. Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points in existing ... of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations....Performance Analytics (PA) Essentials. - ServiceNow Certified Implementation Specialist- IT Service Management. - Proficiency with ServiceNow… more
- Amazon (Austin, TX)
- …platform. Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points in existing ... of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations....Performance Analytics (PA) Essentials. - ServiceNow Certified Implementation Specialist- IT Service Management. - Proficiency with ServiceNow… more
- Amazon (Austin, TX)
- …platform. Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points in existing ... of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations....Performance Analytics (PA) Essentials. - ServiceNow Certified Implementation Specialist- IT Service Management. - Proficiency with ServiceNow… more
- Insight Global (Austin, TX)
- Job Description Insight Global is seeking an Operations Manager to join the team of a fortune 100 company in the telecommunications space. We are looking for ... the ability to support an ever-changing, dynamic, and technical team. The Operations Manager is responsible for all daily activities within the Communication Desk… more
- Applied Materials (Austin, TX)
- …opportunities for process improvements and automation including HR Service Delivery, IT Service Desk , Customer Support, Facilities, etc + Streamline ... leader with 5+ years in Service Now system management specifically IT Service Management, Customer Service Management, HR Service Delivery. +… more
- SHI (Austin, TX)
- …and AWS Cloud environments + Cloud engineering experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + ... **Job Summary** The Technical Account Manager on the Managed Services team serves as...as a subject matter expert on the customer's managed IT environment. The TAM conducts regular business reviews with… more
- SHI (Austin, TX)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- H&R Block (Austin, TX)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more