- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- MUFG (Tampa, FL)
- … Service Desk Administrator is a critical role within our IT Service Management (ITSM) operation. This team supports internal operations and employees. ... The Service Desk Administrator is primarily focused on...and other tools necessary for the delivery of high-quality IT service + .Identify operational needs and… more
- MUFG (Tampa, FL)
- … Service Desk Administrator is a critical role within our IT Service Management (ITSM) operation. This team supports internal operations and employees. ... changes to improve our IT environment posture and user experience. Perform the Service Desk support role as second level, either to resolve the issue, or… more
- AssistRx (Lockhart, FL)
- SUMMARY: The Manager , Internal Systems is responsible for ensuring the streamlined operation of the IT department in alignment with the business objectives of ... the organization; planning, coordinating, directing and designing IT -related activities of the organization, as well as providing administrative direction and… more
- Cayuse Holdings (Tallahassee, FL)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- MyFlorida (Fort Lauderdale, FL)
- …Agency: Florida Gaming Control Commission Working Title: Systems Project Analyst (Help Desk Technician) Pay Plan: Career Service Position Number: 41500703 ... Technician to help support our growing agency, infrastructure, and IT team. This role will report directly to the...team. This role will report directly to the Help Desk /Infrastructure Support Manager and will support offices… more
- Commander, Navy Installations (Eglin AFB, FL)
- …Eglin Air Force Base. The purpose of this position is to perform front desk duties for the Housing Program. Responsibilities Ensures security of all residents is ... housing facilities; and provide information regarding on-base facilities for service members. Provide assistance handling customer complaints, involving management… more
- ChenMed (Delray Beach, FL)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- ChenMed (Orlando, FL)
- …expanding and we need great people to join our team. The Care Facilitator (Front Desk Team Member) is one of a patient's first contact with our ChenMed family and, ... as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the medical… more
- Marriott (Miami Beach, FL)
- …prior to use. Report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal appearance ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …systems, applications, tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system ... The Senior Manager , Enterprise IT Support Services is...determine trouble trends. * Monitor, alert, and report on IT system, service , and application performance metrics.… more
- Marriott (Tallahassee, FL)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- WheelHouse IT (Fort Lauderdale, FL)
- …per year, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the ... in projects when needed + Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support… more
- WheelHouse IT (Orlando, FL)
- …of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of ... the organization. They perform a wide variety of IT support ranging from desktop and peripheral support to...look for ways to provide only the best customer service and support to our clients. When the need… more
- Insight Global (Fort Lauderdale, FL)
- Job Description Our client is looking for an Enterprise IT Support Manager to join the IT team based out of south Florida. This person will be responsible ... for managing 25+ direct reports spread across on-shore and off-shore teams. This manager oversees both the help desk ticketing environment and desktop support.… more
- Cherry Bekaert (Tampa, FL)
- **Description** As a Senior IT Manager , you will play a crucial role in leading and overseeing the IT department's operations and strategies within our ... company's IT Support infrastructure, including networks, telecommunications, and help desk . + Monitor system performance and proactively address any issues or… more
- ASM Global (Fort Lauderdale, FL)
- …Facility Name - BCCC Location - Ft Lauderdale DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt Summary As the world's ... Summary: IT Support Specialist will assist the IT Manager with providing and supporting services...+ Network cabling maintenance and support (Cat6) Provide customer service and Help Desk technical support to… more
- Sierra Nevada Corporation (Shalimar, FL)
- …request; promptly enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls ... technical position will diagnose, resolve, and respond to local IT incidents and service requests. Support will...takes direction from, and is supervised by a Corporate IT supervisor / manager . Will also receive… more
- Apple American Group (FL)
- …POS / CREDIT CARD Ability to oversee and assist in hardware installations with AAG IT and AII Help Desk . Must maintain knowledge and understanding of POS Menu ... 2nd level help desk calls to the appropriate personnel, ie, POS Manager , Network Administrator or Application Developers. *Contact AII Help Desk or Vendor… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …dispersed personnel with a minimum of five years of experience as a technician performing IT Service Desk or Desktop. - Possess a minimum of five ... of related experience **US Citizenship Required:** Yes **Job Description:** ** IT Quality Assurance Manager - Lead Role**...of five years of experience as a technician performing IT Service Desk or Desktop… more