- Marriott (Madison, WI)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key leadership role responsible ... to both clients and stakeholders. Reporting to the Director, IT Service Desk Technologies this...and meeting deadlines * Provides regular status updates to manager * Successfully manages multiple assignments at once *… more
- Cayuse Holdings (Madison, WI)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Marriott (Madison, WI)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Envista Holdings Corporation (Madison, WI)
- …+, CCNA **Competencies:** + Sense of Urgency: IT issues usually start at the IT help desk . Must understand and direct the team to address issues by the ... **Job Description:** Provides IT phone support for all internal employees at...Oracle, etc. **Essential Duties and Responsibilities** + Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person,… more
- Alliant Energy (Madison, WI)
- …**Job Summary** Explore the opportunity to join our team as a Senior IT Infrastructure Specialist ( **Mobile Device Management).** Apply today! The perfect fit for ... cutting-edge server and storage systems. Collaborate closely with cross-functional IT departments and stakeholders to craft innovative solutions tailored to… more
- Diamond Assets (Milton, WI)
- …fast-paced, dynamic environment. Responsibilities: * Lead and manage a team of IT professionals, including Systems Administrators and Help Desk Support ... completion, including resource allocation, budgeting, scheduling, and risk management. * Monitor IT performance metrics and KPIs to track service levels,… more
- Marriott (Madison, WI)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Madison, WI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Madison, WI)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Ensono (Madison, WI)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Cengage Group (Madison, WI)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more