- Cayuse Holdings (Augusta, ME)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Marriott (Augusta, ME)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Marriott (Augusta, ME)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Augusta, ME)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Augusta, ME)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Marriott (Augusta, ME)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Ensono (Augusta, ME)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more