- Cayuse Holdings (Providence, RI)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Custom Computer Specialists (Lincoln, RI)
- Service Delivery Manager Location Lincoln, RI...client for confirmation Q UALIFICATIONS + Previous experience managing Service Desk , Help Desk or ... as possible. Custom Computer Specialists is looking for a Service Delivery Manager to join our team....Contact Center operation + Previous experience building and growing IT operations team/teams + Previous experience building and growing… more
- Camping World (Uxbridge, MA)
- …customer focus to the business._ **Camping World is seeking a** **Finance & Insurance Manager ** **to join our growing team.** **Are you working long hours in your ... Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with...If you are a self-motivated professional with superior customer service skills we want you on our team! The… more
- SHI (Providence, RI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Ensono (Providence, RI)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- H&R Block (Lincoln, RI)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Brown University (Providence, RI)
- …will work closely with their supervisor and the IT Communications Manager to communicate significant service changes, coordinate documentation, and improve ... higher-ed systems such as Google Suite, Microsoft Office 365/OneDrive, Slack, Zoom, ITSM/ service desk systems, learning management systems, etc. + Experience… more
- CareWell Urgent Care (Warwick, RI)
- CareWell is seeking a dependable per diem front desk registration clerk for our urgent care facility in Warwick, RI Our ideal candidate is friendly and has excellent ... to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly) + Report any problems or… more
- Cengage Group (Providence, RI)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more