- Marriott (Boston, MA)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key leadership role responsible ... to both clients and stakeholders. Reporting to the Director, IT Service Desk Technologies this...and meeting deadlines * Provides regular status updates to manager * Successfully manages multiple assignments at once *… more
- Cayuse Holdings (Boston, MA)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Marriott (Boston, MA)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Custom Computer Specialists (Lincoln, RI)
- Service Delivery Manager Location Lincoln, RI...client for confirmation Q UALIFICATIONS + Previous experience managing Service Desk , Help Desk or ... as possible. Custom Computer Specialists is looking for a Service Delivery Manager to join our team....Contact Center operation + Previous experience building and growing IT operations team/teams + Previous experience building and growing… more
- Camping World (Berkley, MA)
- …customer focus to the business._ **Camping World is seeking a** **Finance & Insurance Manager ** **to join our growing team.** **Are you working long hours in your ... Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with...If you are a self-motivated professional with superior customer service skills we want you on our team! The… more
- State of Massachusetts (Boston, MA)
- …messaging (outlook issues), network issues, and Telecom. The intern will work closely with the Service Desk Manager . The primary work location for this role ... to the Commonwealth of Massachusetts. *About the Role* The*EOTSS Service Desk team*is responsible for creating, troubleshooting,...service requests received via phone, email, chat, or self- service portal within the IT Management system.… more
- Marriott (Boston, MA)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Boston, MA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- State of Massachusetts (Boston, MA)
- …Management Specialist. The primary responsibility of this position is to oversee service contract and procurement and federal grant management related activity for ... acting as conduit between contract managers and Purchase of Service (POS) and fiscal staff in the OHA, and...expenditures and communicate any spending concerns to the contract manager . * Review and monitor quarterly expenditures for all… more
- Marriott (Boston, MA)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Ensono (Boston, MA)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- H&R Block (Stoughton, MA)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Brown University (Providence, RI)
- …will work closely with their supervisor and the IT Communications Manager to communicate significant service changes, coordinate documentation, and improve ... higher-ed systems such as Google Suite, Microsoft Office 365/OneDrive, Slack, Zoom, ITSM/ service desk systems, learning management systems, etc. + Experience… more
- Children's Hospital Boston (Boston, MA)
- …per Week:40 Job Posting Category:AdministrationJob Posting Description:This position is a front- desk reception position located at our Global Services office at the ... will thrive in a fast paced environment, provide excellent service to our patients and guests, and is interested...work in collaboration with the Program Coordinator and Department Manager as follows: + Assisting Leadership in managing daily… more
- Cengage Group (Boston, MA)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- System One (Boston, MA)
- …and facilities areas of the station. This position ensures that proper service and maintenance procedures are followed and assists the Operations Manager ... for station vehicles. The position responsibilities also include reception desk tasks, including but not limited to - answering...role. System One, and its subsidiaries including Joule, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are… more
- WellSense (Boston, MA)
- …monthly investment portfolio information from custodian to general ledger and investment manager reports for WellSense GAAP and STAT set of books and records** ... successfully. . Detail-oriented, excellent proof reading and editing skills. . Collaborative, service oriented dealing with peers and Boston Medical Center staff. .… more