- WEC Energy Group (Milwaukee, WI)
- …for after hours call out support for business and operations staff, Level 3 Service Desk support, batch operations job support and other business and system ... employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value...WEC Energy Group, is seeking a Team Leader - IT Applications in our Milwaukee, Wisconsin location. This position… more
- EDB (Madison, WI)
- … organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development and ... our growing business. + Develop business processes using Jira Service Management to provide measurable and auditable IT...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- Cayuse Holdings (Madison, WI)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- TEKsystems (Franklin, WI)
- …to join our team. This is a chance for you to establish your career in the IT support industry and get your foot in the door. As a Technical Support Analyst, you ... schedule adherence (especially attendance), first contact resolution, quality, and customer service . During your assigned shifts, you can expect to spend almost… more
- Marriott (Madison, WI)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Envista Holdings Corporation (Madison, WI)
- …+, CCNA **Competencies:** + Sense of Urgency: IT issues usually start at the IT help desk . Must understand and direct the team to address issues by the ... **Job Description:** Provides IT phone support for all internal employees at...Oracle, etc. **Essential Duties and Responsibilities** + Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person,… more
- Alliant Energy (Madison, WI)
- …**Alliant Energy** has an opportunity to join our team as a Senior IT Infrastructure Specialist ( **Mobile Device Management).** Apply today! The perfect fit for ... cutting-edge server and storage systems. Collaborate closely with cross-functional IT departments and stakeholders to craft innovative solutions tailored to… more
- WEC Energy Group (Milwaukee, WI)
- …for after hours call out support for business and operations staff, Level 3 Service Desk support, batch operations job support and other business and system ... Team Leader - IT Applications WEC Business Services, a subsidiary of...others to address. + Work with the Applications Architect Manager to align and integrate the creation of their… more
- Diamond Assets (Milton, WI)
- …fast-paced, dynamic environment. Responsibilities: * Lead and manage a team of IT professionals, including Systems Administrators and Help Desk Support ... completion, including resource allocation, budgeting, scheduling, and risk management. * Monitor IT performance metrics and KPIs to track service levels,… more
- Camping World (Green Bay, WI)
- …customer focus to the business._ **Camping World is seeking a** **Finance & Insurance Manager ** **to join our growing team.** **Are you working long hours in your ... Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with...If you are a self-motivated professional with superior customer service skills we want you on our team! The… more
- Marriott (Madison, WI)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Madison, WI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- SHI (Madison, WI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Kohler Co. (Kohler, WI)
- …functional presentation and announcement development in support of the General manager - this includes typing and designs correspondences, memos, charts, tables, ... + Initiate and organize travel arrangements for the General Manager and other leadership team members. Engagement + Organize...of the Robern brand. + Support employee onboarding including desk setup and ensuring tech setup. Financial Support +… more
- Marriott (Madison, WI)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Marriott (Madison, WI)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Ensono (Madison, WI)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Leader Communications Inc. (Milwaukee, WI)
- …with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) ... (Jabber), RedSky, ViewMail, WebEx (CWMS), SME, Attendance Console, OpenAM, Enterprise License Manager (ELM), Net Apps, Lightweight Directory Service (LDS), TFTP,… more
- H&R Block (Wauwatosa, WI)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Cengage Group (Madison, WI)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
