- SNI Technology (Fort Lauderdale, FL)
- OVERVIEW Sr. IT Support Services/Service Desk Manager is a technical management position responsible for daily/strategic planning, operation, administration, ... manage IT Command Center functions including: staff and developing Help Desk, NOC /Site Support team members; develop, administer, and maintain IT change/ incident… more
- Sinch (Chicago, IL)
- The role of Manager , NOC Escalation & Incident is a pivotal role in ensuring the effective management and resolution of critical incidents and ... cross-functional teams, including IT, security, and business units, to align incident management activities with organizational objectives. NOC Operations… more
- Blue Rose Consulting Group, Inc. (Ashburn, VA)
- Blue Rose is seeking a NOC (Network Operations Center) Incident Manager to support our work with a federal client in Ashburn, VA. This is an On-Site role and ... to deliverables and performance metrics where applicable + Monitor and support Incident management in production, development, and test environments in all data… more
- Sinch (Chicago, IL)
- As the Manager for NOC 911, you will lead a team responsible for the alerting/monitoring, operation, maintenance, and support of our critical emergency ... and Reporting: + Maintain accurate documentation of network configurations, procedures, and incident reports. + Prepare regular reports on NOC performance… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …I and level II technical support to users worldwide. Under the general supervision of the NOC Manager , the NOC Supervisor I is responsible for the daily ... to management. + Contributes to employee performance appraisal process under the guidance of the NOC manager . + Develops training plans for NOC staff and… more
- Blue Rose Consulting Group, Inc. (Ashburn, VA)
- …AppDynamics, HP Operations Manager , Splunk + 3 years of experience using incident management tools such as ServiceNow, BMC Remedy + 3 years of operational ... Blue Rose is seeking an NOC (Network Operations Center) Technician to support our...will provide a central point for identification, troubleshooting and escalation of incidents that arise in all environments +… more
- ConEdison (New York, NY)
- Manager - Cybersecurity Operations Job Info 112233 Posting Expiration Date:May 23, 2024 Schedule Type:Full-Time Minimum Salary:$120000 Maximum Salary:$150000 ... the best possible customer experience. Core Responsibilities + The Manager will be responsible for managing CSOC programs such...and SLAs are met daily. + Technical and leadership escalation point for Cybersecurity Operations teams and CSOC as… more
- Audacy (Philadelphia, PA)
- **Overview** Audacy is looking for a Manager to join our Technical Operations & Support team within Audacy's Digital Operations. You will be responsible for leading ... to change based on business needs but we're hiring manager positions for the following: **A Shift:** 7am ET...not have been previously encountered. + Provide direct support escalation for initial triage and troubleshooting to various SMEs… more
- iconectiv (Bridgewater, NJ)
- …troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution, and escalation processes. + Knowledge of ... Linkedln. **Responsibilities:** Your role as an IT Operations Analyst I/ NOC I Engineer is to ensure service platform health...required to perform additional job tasks required by the manager . We are proud to be an EOE Minorities/Females/Protected… more
- Leidos (Norfolk, VA)
- …*Plans and executes network upgrades and maintenance activities with the NMCI Operations Manager , NOC Lead, Release Management team and other key stakeholders. ... *Tier III escalation support and vendor engagement supporting Incident ...may be substituted for a degree at the Hiring Manager 's discretion. *10+ years' experience engineering and troubleshooting networks,… more
- Medical Mutual of Ohio (Columbus, OH)
- …us and help our members achieve their best possible health and quality of life. Manager plays a key role in the support and monitoring of critical production and ... security systems. Manager leads a team of analysts responsible for ensuring...MMO's critical systems and the resulting triage, self-healing, and escalation of all systems. **Responsibilities** + Plan, organize, and… more
- NTT America Solutions, Inc. (Sacramento, CA)
- …our team?** The Sr. Service Desk Technican provides customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 ... NOC environment and act as escalation point...management escalations. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. +… more
- Leidos (Fort Meade, MD)
- …Management team and other key stakeholders. *Serve as the senior Tier III escalation support engineer for Incident Management activities. *Develop and maintain ... on DISA supported networks. *Experience with Aruba ClearPass Policy Manager (CPPM) identity management solution. *Demonstrated NET/SEC DevOps experience. *ITIL… more
