- Amazon (Seattle, WA)
- …to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of Customer program team. This position will be instrumental in supporting our ... excellence across the network but also support internal teams. Voice of Customer (VOC) technology is used...associate performance, and operational efficiency. As the Sr. Program Manager , VOC, you will leverage this technology to develop… more
- Amazon (Seattle, WA)
- … experience and generate a positive return on investment for our advertising partners. The Voice of the Customer (VOC) team within Amazon Ads is looking for an ... experienced Principal Customer Solutions Manager to drive the future of Customer Experience (CX) measurement. The mission of the VOC team is to answer the… more
- Vivint (Lehi, UT)
- …tactical steps in the roadmap. Primary Responsibilities: + The individual will manage the Voice of Customer (VOC) program at Vivint to provide sources of truth ... We are seeking a strategy leader to join Vivint's Customer Experience team, of which whose mission is to...Experience team, of which whose mission is to drive customer -centric initiatives across the enterprise and build a trusting… more
- Amazon (Seattle, WA)
- …This key role is part of the team that broadly supports the defect detection ( Voice of Customer or VoC), root cause identification and resolving (Andon Cord), to ... response to the increasing demands of our organization in Voice of the Customer (VoC) domain, we...we are looking for a passionate and seasoned Program Manager to oversee the Voice of the… more
- Neotech (Westborough, MA)
- Summary: The Sr. Program Manager is the voice of the customer and leader of the Customer Focus Team (CFT). The PM is accountable for NEOTech's ... and the achievement of NEOTech's internal financial performance of the customer . The Sr. Program Manager works directly with sales to explore and grow new… more
- Amazon (San Francisco, CA)
- …Oracle ERPs. Key job responsibilities The WW Business Development Manager is the voice of the customer while working with Field Sales, Partner, and Service ... and SAP have been collaborating since SAP became a customer in 2008. Together, we have certified AWS to...purpose built EC2 instances to market to support SAP customer needs, and helped SAP leverage AWS services to… more
- Google (Boulder, CO)
- …of experience managing cross-functional or cross-team projects. + Experience running a Customer Voice program. Preferred qualifications: + Experience with ... users across the Google ecosystem and a wealth of customer voice perspectives. As an organization we...standardize and scale this insights-creation process. As a program manager on this team you are responsible for driving… more
- Amazon (Seattle, WA)
- Description Alexa Smart Home Voice Experience is hiring a Software Development Manager (SDM) to lead a team of skilled engineers working to enable the next ... strict phrasing or burdensome manual set up. As a manager on the Voice Experience Team, you'll...working with Product leaders and Designers to define the customer experience for new voice user interfaces,… more
- Aveanna (Atlanta, GA)
- Network, Voice and Collaboration Manager ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: Business Operations ... and Logistics, responsible for overseeing and managing all network, voice (VoIP) and collaboration infrastructure systems administration including design,… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program's ... their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. Roles… more
- DoorDash (New York, NY)
- …existing volume. This role will report into a Senior Manager on our Voice Experience team in our Customer Experience & Integrity organization. You're excited ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role...reliably as possible. About the Role We're hiring a Manager , Voice Experience, who will work closely… more
- Duquesne Light Company (Pittsburgh, PA)
- … Voice over IP (VoIP) solutions, Oracle SBCs, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Voice Gateways, Cisco Unified Contact ... voice network technologies and upgrades of existing voice network technologies + Monitors customer contact...be sure to discuss storm roles with the hiring manager for this position, as duties can vary across… more
- Unilever (Englewood Cliffs, NJ)
- …& Purpose of the Job The Category Strategy and Planning Manager (CSPM) is the voice of the customer and the shopper in the Business Unit (BU). They are ... responsible for ensuring channel and customer insights are incorporated in the development of brand and category plans and building execution against those plans in… more
- CEENTA (Charlotte, NC)
- …communicate professionally (written and verbal) + Proficient in computer-based analysis of voice Core Competencies + Customer Service: Making patients and their ... Cidex, Cavi Wipes and alcohol wipes. Supervisory Responsibilities A Voice & Swallowing Specialist reports to the Manager... Voice & Swallowing Specialist reports to the Manager of Voice & Swallowing. Supervisory responsibilities… more
- Wabtec Corporation (Elmsford, NY)
- …**Who will you be working with?** **Our KAM (Key Account Manager ) team is our " Voice of the Customer ". The team is responsible to manage the customer ... all major opportunities and serve as the Wabtec key point of contact and " Voice of the Customer ". + Support and provide customer insight for various Bid /… more
- New York Power Authority (White Plains, NY)
- …support for the final product. In addition to planning and in partnership with the Voice of Customer Program Manager , this position will also develop and ... Customer Experience (CX) Product Manager Location:...and seeking ways to systematically and programmatically bring the voice of the customer into all of… more
- General Dynamics Information Technology (Doral, FL)
- …command constructed networks. We have an opportunity for a Senior Telecom & Voice Engineer to work in support of SOUTHCOM Cyber Information Technology Enterprise ... in-depth knowledge of Unified Communications (UC) hardware and software for CISCO Voice Systems. + Provides high-level support and technical expertise for Unified… more
- Arena Technical Resources, LLC (WA)
- …Desirable Experience: Prior work in a federal government environment Experience with Cisco voice products such as Call Manager Experience working for or with ... Voice Support Specialist Location: Washington, US Job ID:...candidate who is proactive, has a passion for surpassing customer expectations, and can work independently with minimal supervision.… more
- BAE Systems (Herndon, VA)
- **Job Description** **We are looking for a Voice / Telecom Engineer with solid Avaya experience. Any Nortel is a huge plus!** We are looking for experienced Voice ... Engineer o join our technology-based program supporting a key government customer . This program will deliver engineering services for network infrastructure as well… more
- Realtor (Austin, TX)
- …and ensures that compliance policies and procedures are met + Collaborates with Voice Intelligence Manager and other Voice Intelligence Specialists in ... world of real estate, one home at a time.** ** Voice Intelligence Specialist I** at Realtor.com (View all jobs)...aggregated call data to ensure the highest level of consumer/ customer experience across our call center and mitigate all… more