- Edgewood Management Corporation (Gaithersburg, MD)
- Digital Marketing and CX Manager Job Description: The Digital Marketing and CX ( Customer Experience) Manager holds a pivotal role in developing and ... use of AI technologies for content development and enhancing customer and client experiences. The digital landscape...the Edgewood FCREP companies. As a perpetual learner, the Digital Marketing and CX Manager will consistently… more
- Acxiom (Annapolis, MD)
- The Digital Campaign Manager (DCM) supports their client with enhanced Campaign Management support in the planning, onboarding, distribution, and measurement ... internal account management teams. What you will do: The Digital Campaign Manager (DCM) manages Acxiom's delivery...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …duties as assigned **Requirements:** + Bachelor's Degree + 5+ years of working as a Digital Account Manager + 5+ years of experience managing social campaigns + ... looking for an experienced, highly motivated, and detailed person with expertise in Digital Marketing to oversee our Account Management team. The primary goal of the… more
- OneMain Financial (Baltimore, MD)
- …love (personal loan, card, auto finance, and financial wellness). We're seeking a VP/MD Digital Platforms Product Manager to build and lead a Platform Product ... OKRs to provide an objective articulation of value and success . + Lead a team to the right product...Driven collaborators and innovators, our team thrives on transformative digital thinking, customer -first energy and flexible work… more
- Cengage Group (Baltimore, MD)
- …from our digital solutions by actively leading customer relationships. The Customer Success Manager delivers high levels of account services through ... multifaceted and high visibility position within our Domestic Learning Customer Success Team is vital to driving...concepts and capable of mastering new operating systems and digital products + Dedicated to exceeding customer … more
- Oshkosh Corporation (Hagerstown, MD)
- …against the JLG regional strategy by maximizing new product and/or project initiative success . The ideal Sr. Product Manager will have experience working with ... capabilities into MGPP/MGEP market timing requirements. + Responsible for ensuring customer and market requirements are met consistently across the product line,… more
- Wolters Kluwer (Annapolis, MD)
- …onboarding, and mentor teammates in their growth and development. You will report to the Manager , Customer Success . The territory will be clients in the ... the Clinical Effectiveness (CE) product portfolio. You will act as the lead Customer Success representative for our largest and most strategic accounts and… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …passion for programmatic advertising and a customer -service centric attitude. The Digital Sales Coordinator reports to the Programmatic Manager and senior ... arm of Sinclair Broadcast Group, is looking for a Digital Sales Coordinator to help ensure delivery of display/video...external clients to handle service issues, complaints and normal customer service + Identify customer needs +… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …work alongside Sales and Operations. This position reports into the Corporate Digital Sales Operations Manager for Compulse's SBG Business. **Responsibilities:** ... Compulse is a digital marketing company dedicated to providing our customers...fulfilment and ad operations platforms that maximize ROI and customer engagement. With a heavy focus on innovation and… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...+ Work with customers to analyze and review their digital performance in detail + Complete website edits, and… more
- Acxiom (Annapolis, MD)
- Acxiom is looking for an ambitious and motivated Digital Marketing Analyst II - AdTech Programmatic in Dallas, Texas to support the transformation of media ... fine-tuning the tech stack, innovating tactics with a focus on single view of customer , and layering on quality metrics that both protect the brand and ensure… more
- Wolters Kluwer (Annapolis, MD)
- …high quality and effective care. In this remote-friendly role, you will report to the Customer Success Manager within the Health division of Wolters Kluwer. ... **Essential Duties** The Customer Success Specialist, Implementation is a key...configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.) + Understand and uncover client… more
- Sanofi Group (Annapolis, MD)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley Del ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible for engaging...channels and profiles. + Experience with using AI and/or digital tools to adapt engagement style to customer… more
- Confluent (Annapolis, MD)
- …activities. You will work cross functionally with marketing, sales, product marketing and customer success , to source, secure and create impactful customer ... with offices worldwide, we are looking for a passionate Customer Marketing Manager to join our Reference...functionally with marketing, sales, product marketing, product management and customer success , to source, secure and create… more
- Marriott (Bethesda, MD)
- …the MDS Platform Strategy team, MDS Product Operations teams, Content and SEO, MDS Customer Success and MDS Global Client Services to ensure successful product ... position is responsible for managing the business aspects of digital website product management as a part of the...within expected timelines** + Coordinates with MDS Platforms, MDS Customer Success and MDS Product Operations to… more
- Marriott (Bethesda, MD)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and Loyalty Organizations. This role will collaborate with business… more
- Cengage Group (Baltimore, MD)
- …drives the Region's sales success and digital growth + Appropriately deploy Customer Success Manager to provide pre-sales support for digital ... in the assigned District and share with appropriate internal personnel + Assign Customer Success Managers to support digital product training for… more
- The Cigna Group (Baltimore, MD)
- …from various customer journey map sessions. Roadmap will become more digital -dependent over time; most effective channel should be identified and maximized in ... includes ideas on how to convert more customers to digital communications. + Development of annual customer ...success of campaigns and initiatives. + Working with Customer Insights team to develop primary customer … more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …planning and calendar for the USP Store. + Oversee and coordinate key Digital Customer Experience Transformation projects with responsibility for overall ... company's values and strategic vision with the primary objective to ensure the success of eCommerce initiatives, optimize customer experience, and drive business… more
- Bausch + Lomb (Rockville, MD)
- …accounts. Develop and manage the cross-functional relationship between Sales, Brand and Customer Marketing, IT, Digital , Customer Service, Finance, and ... within the Optometry and Ophthalmology industry. The Strategic Business Development Manager (SBDM) is responsible for identifying, securing, and advancing key… more