- Robert Half-Robert Half Corporate (Quincy, MA)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support ) **LOCATION** MA QUINCY **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting,… more
- Huntington Ingalls Industries (Pocasset, MA)
- …HII!! Where Hard Stuff is done Right! HII Unmanned Systems (HII UxS) is seeking a Customer Support Program Manager to join our Program Management group, this ... timely execution of all aftermarket activities, including Spares, Repairs, Training and Customer Support + Provides Customer Management for the Repair of… more
- Berkshire Bank (Pittsfield, MA)
- …Retail Banking **Department:** Customer Support Center **Reports to:** Customer Support Manager **Status:** Non-Exempt **Grade:** 6 **Pay Range:** ... **Position** : Customer Support Specialist - First Shift **Location** : Pittsfield, MA **Division:**… more
- SOS International LLC (Cambridge, MA)
- **Overview** SOSi is actively seeking a Lead Case Manager to support our customer 's mission and provide overall management for the provision of care and ... services at Overflow Emergency Overnight Shelter site(s) in Massachusetts. The Lead Case Manager manages a team of Case Managers to provide quality case management… more
- State of Massachusetts (Boston, MA)
- …the Commonwealth's e procurement system COMMBUYS and accounting system MMARS. The Procurement Manager willprovide support and customer service on all matters ... * Manage all aspects of the procurement process utilizing COMMBUYS to support bid postings, contract awards, and purchase order activity. * Review and… more
- MassMutual (Springfield, MA)
- …& New Business **The Impact** The Account Manager role ensures customer satisfaction by providing support in firm meetings and discussions covering ... in the new business process. The New Business Account Manager will support one of the following...This includes offering solutions, accommodations, and options to best support a customer 's needs. + Executing on… more
- Whole Foods Market (Boston, MA)
- …inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and ... required in the department. Job Responsibilities: + Models and delivers outstanding customer service. + Sets and achieves the highest standards of retail execution.… more
- Vestis Services (Worcester, MA)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her ... of all customer service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch Manager for approval… more
- Marriott (Boston, MA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and...backlog and reflect changes in business priorities. The Senior Manager / Product Owner (PO) will demonstrate management skills… more
- Quadient (Boston, MA)
- …your career - and help our future-focused team lead the way. Position: Customer Success Manager Remote role _People-powered_ Quadient helps people connect with ... future** We currently have an opportunity open for a Customer Success Manager . We offer an exciting,...experience, as determined by leadership. + Delivers high quality support during all stages of the customer … more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... inspires the adoption of solutions, services, educational offerings, and support . Ultimately, in addition to the prime customer... support . Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty… more
- Cengage Group (Boston, MA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success** will be ... of processes, key performance indicators, tools and analytics that support the US Higher Education Customer Success...analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement… more
- Massachusetts Port Authority (East Boston, MA)
- Customer Service Assistant Manager Print (https://www.governmentjobs.com/careers/massport/jobs/newprint/4512088) Apply Customer Service Assistant ... growth and prosperity of our region. ABOUT YOU As Customer Service Assistant Manager , you excel in...our business. Our business is all about connecting. We support and take pride in the employees that make… more
- Iron Mountain (Boston, MA)
- …real value of IRM's total solution offerings for clients through their relationship and customer support . + Research of account status to prepare for contract ... unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a...the appropriate internal teams (ie RM/DM/SS Field Operations, Sales Support , Customer Care) to ensure that … more
- Wolters Kluwer (Boston, MA)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager is ... the Project Manager will be the main contact for the customer and internal partners during onboarding. They are responsible for coordinating, organizing, and… more
- Commonwealth Care Alliance (Boston, MA)
- …and/or media opportunities. + As backup to the Senior Director of Operations, Customer Support Manager , and Associate Medical Director, support ... with Senior Director of Operations, and Paramedic Network Delivery Manager around medic performance and periodic trainings and/or case...in the setting of customer concerns. + Support CEO, as appropriate, in interactions with parent company,… more
- Delta Air Lines, Inc. (Boston, MA)
- HR Manager , Airport Customer Service (BOS) United States, Massachusetts, Boston Hr & Labor 09-May-2024 Ref #: 24663 How you'll help us Keep Climbing (overview & ... responsibilities) TheHuman Resources Manager , role is responsible for human resources field support for an assigned client group at Delta Air Lines, Inc. The HR … more
- WATTS (North Andover, MA)
- …to optimize customer interactions, streamline processes, and ensure cohesion across customer support teams. + Leverage PowerBI and Excel (can perform complex ... together, we're reimagining the future of water. As the Customer Experience Manager , you will help ensure...with broader business initiatives. + Provide ongoing development for customer support teams, focusing on enhancing … more
- Trellix (Boston, MA)
- **_Job Title:_** Sr. Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success Management you ... and manage a high performing team * Build and support a high-energy, customer -focused culture * Personally manage escalations and negotiations alongside your… more
- Amazon (Boston, MA)
- Description The AWS Healthcare & Life Sciences marketing team is seeking a customer and events marketing manager to spearhead the development and execution of ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more