- United States Senate Federal Credit Union (Staunton, VA)
- …assists in the daily activities involved in the operation of the retail branch and/or contact center . Serves as an ambassador of USSFCU by espousing our "Better ... in a courteous, engaging, professional manner and provides excellent member service to both external and internal...asked to assist at other branches and/or support the contact center depending on staffing needs. +… more
- Adecco US, Inc. (Sunrise, FL)
- …Previous banking and/or credit union experience as a Teller or Customer/ Member Service Representative. Previous Contact Center experience. Has met sales ... a long-term possible temp to perm job. The Banking Contact Center representative provides outstanding service...Up sell Credit Union products and services through daily member contact in order to achieve established… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: Non-Exempt ... in a prompt and courteous manner which meets our Member Service Standards. CULTURAL EXPECTATIONS: + Adheres... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
- Financial Partners Credit Union (Downey, CA)
- …$20.97 - $31.46 Position Type Full Time Job Description PURPOSE OF JOB: Member Contact Center Representatives are accountable for handling communications ... and lunch schedule and maintain attendance within company and department policy guidelines. Notify Contact Center management of any service concerns by being… more
- AAA Mid Atlantic (Forks, WA)
- Our Member Contact Center Sales... inquiries, Financial Services, Driving School and Emergency Road Service in a high-volume contact center ... services. Provide courteous and professional assistance in responding to member inquiries concerning Membership benefits and service ,...SALES experience with a preference for those with call center or inbound call experience. + A Motor Club… more
- USAA (San Antonio, TX)
- …strategic direction, and resource stewardship of the Bank Sales and Service Contact Center organization. Leads Member Contact and Experience ... service expectations. Shares accountability for overall Bank Sales and Service Contact Center performance, Omnichannel organizational goals, and… more
- United Federal Credit Union (St. Joseph, MI)
- …General Summary(What is done and why) The Member Service Advisor (MSA) Member Service Center Loan Queue reinforces and builds member ... Call Center - 2nd Shift Member Service Advisor - Loan Queue...and solicitation of new loan and deposit product purchases. Contact with members is via inbound and outbound phone… more
- United Federal Credit Union (St. Joseph, MI)
- Call Center - 1st Shift Member Service Advisor - Service Queue Job Details Level Entry Job Location Team United HQ - St. Joseph, MI Position Type Full ... Sales Description General Summary(What is done and why) The Member Service Advisor (MSA) Service ...and solicitation of new loan and deposit product purchases. Contact with members is via inbound & outbound phone… more
- Advantage Federal Credit Union (Rochester, NY)
- Member Service Center Representative...to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal ... we support many foundations, charities and organizations. Location Metro Description The member service center representative position pays $21.00-$22.00 per… more
- Broadview FCU (Albany, NY)
- …and every other Saturday 9am-1pm. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- TEKsystems (Virginia Beach, VA)
- TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL ! Position: Member Service ... and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation + Provide information regarding the company's products… more
- Sacramento Credit Union (Sacramento, CA)
- …AND DUTIES: + *Plans, directs and monitors the activities and operations of Contact Center sales and service functions. Develops, implements and ... TITLE: CONTACT CENTER MANAGER STATUS: EXEMPT DEPARTMENT:...a leadership role and is passionate about delivering outstanding member service . In this role, you will… more
- AAA Mid Atlantic (Forks, WA)
- …Alliance is seeking an experienced Travel Sales Supervisor for our dynamic Travel Contact Center ! This position will supervise Associates and oversees daily ... of all TCC Associates. Monitor, mentor, and support the Contact Center staff in all aspects of...Handle escalated travel issues and ensure delivery of extraordinary Member service , the achievement of Total … more
- Broadview FCU (Albany, NY)
- …or complex member issues, ensuring first- contact resolution and a positive member experience within a call center environment. + Adherence to call ... (6) months of employment on-site. Summary of Role: The Member Advocate is responsible for resolving complex member...will also be considered). + Minimum of 2 years' contact center experience + Lending certification a… more
- Sacramento Credit Union (Sacramento, CA)
- TITLE: CONTACT CENTER REPRESENTATIVE I STATUS: NON...to member inquiries and provides resolution via member service emails, web forms, Secure email, ... - EXEMPT DEPARTMENT: CONTACT CENTER REPORTS TO: DEPARTMENT MANAGERS PAY SCALE: $21.00 TO...changes, or deletions. + *Responds to secure emails, general member service emails, web forms, and real… more
- Cyprus Credit Union (Midvale, UT)
- …tuition reimbursement and more! We are hiring a part-time Contact Center Representative. Are you passionate about customer service and have a ... Center Representative, you perform a broad variety of member services over the phone such as account balances... service that you've provided. QUALIFICATIONS FOR A CONTACT CENTER REPRESENTATIVE + High school diploma… more
- AAA Mid Atlantic (Forks, WA)
- …of a team of Roadside Assistance associates in a multi-channel Roadside Assistance Contact Center (RACC) which prioritizes Member safety. The Supervisor ... to their team ensuring that the Contact Center meets or exceeds established safety and service...order of importance): + Ensures RA contact center associates can fully deliver on Member … more
- AIG (Jersey City, NJ)
- …ability to successfully complete and standardize complex, non-routine contact center designs to provide consistent customer service experience. + ... customers to manage risk. Join us as a Senior Contact Center Engineer to play your part...to grow your skills and experience as a valued member of the team. Make your mark in Information… more
- Public Storage (Plano, TX)
- …York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in Plano, TX. ... **Top 10% for Diversity and Inclusion** . We're a member of the **S&P 500** and **FT Global 500**...service requests and resolve technical issues for our Contact Center team. This Technician will be… more
- Vibe Credit Union (Novi, MI)
- …multiple priorities. Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong member service orientation + Excellent ... processes, and uphold the credit union's commitment to outstanding service and member satisfaction. Essential Duties +...+ Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular… more