- ProPivotal (Boston, MA)
- …accommodate various schedules, providing flexibility and opportunity for career growth. As a valued member of our team, you will have the chance to contribute to the ... openings! There are no costs for candidates utilizing our services as our clients pay for all related hiring...had available at the time of posting and/or are representative of positions we typically fill or expect to… more
- State of Massachusetts (Boston, MA)
- …more than 86,000 active and 68,000 retirees. Through the MSRB Call Center a Member Services Representative I serves as initial contact and liaison with ... support. Through exposure to plan rules and benefits a Member Service Representative may develop...State Treas & Rec Genrl* **Title:** * Member Services Representative I ( Call Center)*… more
- Kelly Services (Canton, MA)
- …has partnered with a premier Insurance company that is located in Canton, MA. ** Call Center Representative Bilingual- ** Take incoming calls from clients and ... review policies. Must have MS Office skills and customer service skills. 2 years of call center...perks that may be available to you as a member of the Kelly Talent Community. Get a complete… more
- Humana (Boston, MA)
- …focuses on the well-being of their customers? Come be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting ... working in a best-in-class contact center. As a Bilingual Call Center Representative 2, you will take...Bachelor's Degree + Previous Inbound and / or Outbound call center or related customer service experience… more
- Commonwealth Care Alliance (Boston, MA)
- …(SCO) and One Care Programs and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class ... **Why This Role is Important to Us:** The Member Services Department provides a single...considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex,… more
- Commonwealth Care Alliance (Boston, MA)
- …access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class ... **Why This Role is Important to Us:** The Member Services Department provides a single...considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex,… more
- Evolent Health (Boston, MA)
- …classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center. Training Hours are 8:00am - ... for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact by providing… more
- Merck (Boston, MA)
- **Job Description** **Position Description:** The Chronic Care Representative (CCR) is the primary point of contact for a variety of customers within their assigned ... geography. The CCR is a key member of the local Customer Team that works collaboratively...diverse set of health care locations that they will call upon to execute their role including: physicians' offices,… more
- Merck (Boston, MA)
- **Job Description** The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays an important role in supporting ... resource allocation decisions across customers + Identifies and selects programs/ services available in the library of our Company's "resources"...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- Lead Product Support Representative **General Information** Ref #: 20240038373 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: Lowell - ... a world-class product support experience to our valued customers. As an experienced member of our Global Support team, you'll bring expert-level domain knowledge and… more
- Beth Israel Lahey Health (Burlington, MA)
- …40 **Work Shift:** Day (United States of America) Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can ... lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the… more
- Fenway Health (Boston, MA)
- …and all other parties that interact with the Medical Call Center. The Medical Call Center Supervisor is an active member of the MCC Team and will take ... Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical...with the MCC Team when not completing supervisory duties. Representative Duties Provide Excellent Customer Service +… more
- Fenway Health (Boston, MA)
- …Job Type Full-time Description Under the direction of the nurse manager, and as a member of the care team, the Call Center Triage Nurse will be responsible ... Call Center Triage Nurse (RN) - Hybrid Boston,...and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls +… more
- Manulife (Boston, MA)
- We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our ... Hybrid **Job Description** **The opportunity** As part of Manulife's global member retention strategy, John Hancock is focused on acquiring and retaining… more
- Magellan Health Services (Hanscom AFB, MA)
- …Counseling (MFLC) services to children of all ages of military service members and their families at military installations to include civilian expeditionary ... solution focused counseling directly to children and youth of service members. Services include assessment, brief counseling...If you suspect you are being contacted by a false representative of Magellan Health, please call … more
- East Boston Neighborhood Health Center (Revere, MA)
- …position includes a schedule of Monday-Friday from 8 AM-5 PM. As a Customer Service Representative , you'll have the opportunity to develop your communication and ... in both English and Spanish (preferred), with superior customer service skills. As a member of our...diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience +… more
- Fresenius Medical Center (Beverly, MA)
- …but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the kidney disease health care team, this position participates in decision-making, ... Kidney Care policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. + Performs all essential… more
- Fenway Health (Boston, MA)
- …eligible for financial assistance, and the provision of excellent customer service . Representative Duties Register, Document, and Maintain Patients Eligible ... Financial Assistance Specialist Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time Description Under the supervision… more
- Pine Street Inn (Jamaica Plain, MA)
- …Prepare, when requested, documentation needed for guardianships, nursing home placements, representative payees, etc. + Participate in 24/7 on- call rotation ... START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=2932980&source=2932980-CJB-0) SCHEDULE: 40 hours, Monday-Friday, 7:30AM-4PM, on- call as needed Pays $60-65K annually DOE LOCATION: 35… more
- Fresenius Medical Center (Lexington, MA)
- …local placement services . Designs and develops policies and procedures for call center and admissions staff providing general oversight for the implementation to ... preferred. **EXPERIENCE AND REQUIRED SKILLS:** + 10 years of directly related call center /customer service management experience, preferably in health care… more
