- CVS Health (Phoenix, AZ)
- …+ years experience working with plan sponsor liaisons and/or in a call center operations leadership environment. + 5 + years healthcare experience + Adept at ... service representatives, monitoring service quality and performance metrics, resolving escalated customer issues, implementing customer service training programs, and… more
- SCI Shared Resources, LLC (Phoenix, AZ)
- …revise schedules ensuring on-time services that exceed customer expectations. Resolve escalated customer issues. Assure operations comply with regulations, ... joining a Great Place to Work! Manage the daily operations of a single Funeral Home location and single...into local actionable plans. + Collaborate with Finance Field Manager to monitor and understand financial trend, changes, and… more
- US Foods (Phoenix, AZ)
- …executing initiatives that ensure consistent customer service and satisfaction. Resolve escalated issues with orders, delivery dates, service, and/or any other ... their development for future roles. Workforce Management/Training - 20% * Manage daily operations of the customer contact team and its functions. * Plan, prioritize… more
- City National Bank (Phoenix, AZ)
- …etc. + Resolves clients' complaints, and escalates to Client Contact Center Manager , management at banking office/department, or Regional Operations , as ... ** MANAGER , CLIENT CARE II** **WHAT IS THE OPPORTUNITY?**...with which the colleagues are awarded. **Must-Have + Minimum 5 years of experience in customer service operations… more
- Microsoft Corporation (Phoenix, AZ)
- Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online ... Services around the world including infrastructure, security and compliance, operations , globalization, and manageability. Our focus is on smart growth, high… more
- Nelnet (Phoenix, AZ)
- …time. As a result, we are thrilled to expand our team to include a Fraud Manager . The Fraud Manager is responsible for the creation of deposit fraud prevention ... of Financial Institutions. **JOB RESPONSIBILITIES:** 1. Work closely with the Bank's Operations Officer and Deposit Operations Director, as well as the… more
- Banner Health (Scottsdale, AZ)
- …Banner Health. As a manager in this role, you will oversee the operations of the TeleBehavioral Health Transfer Team and the Crisis Intake Therapists. The Crisis ... proactive conflict resolution to internal and external customers in escalated situations. 5 . Serves as a role...of practice. Must possess a strong knowledge of clinical operations as normally demonstrated through 3- 5 years… more
- Amentum (Phoenix, AZ)
- **IT Business Relationship Manager - Procurement & Legal** Seeking a dynamic leader whose role is to ensure Information Systems technology meets the current and ... to this role, for its success. Expertise in both operations and technology fields is needed to bridge the...and act as a central point of contact for escalated issues. + **Technology Adoption and Innovation:** + Stay… more
- Envita Medical Center (Scottsdale, AZ)
- …of all projects assigned, while demonstrating a working knowledge of healthcare operations and project management techniques. The Project Manager will oversee ... Job Title: Software Project Manager Location: North Scottsdale, AZ (near East Bell...Schedule: In Office Monday through Friday 9:00 am to 5 :00 pm (Other hours as needed for specific projects)… more
- Nelnet (Phoenix, AZ)
- …create opportunities for people where they live, learn and work. The Senior Account Manager - K12 Grant & Aid Specialty Team is responsible for performing the ... services including, but not limited to, awarding and specialized reporting. 5 . Perform functions of awarding, supplemental document review, process documentation… more
- Arizona Central Credit Union (Phoenix, AZ)
- …an employee assistance program, and much more. Role: The role of the EFT Manager is to manage the electronic funds transfer programs ensuring the integrity of both ... preparation for and in response to department audits. + Addresses/resolves escalated service/technical issues and monitors related reporting; ensures integrity and… more
- Turner & Townsend (Chandler, AZ)
- …programs covering the full spectrum of consultancy, project delivery and post-project operations . With offices located globally, you're never far away from our ... Facilitate focus groups to resolve significant construction issues that have been escalated . + Schedule review, manage communications between Owner and Team, and… more
- Banner Health (Sun City West, AZ)
- …Gold Plus Target Stroke Elite. We have a designated Stroke Clinical Program Manager who works hand-in-hand with our 4D staff to provide educational opportunities to ... as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations… more
- Banner Health (Sun City, AZ)
- …to provide exceptional care to our patients and families. Responsible for daily operations of unit, works on process and quality improvement, creates schedule, and ... as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations… more
- Banner Health (Gilbert, AZ)
- …an Associate Director, RN, you will have the opportunity to support the daily operations of several of our Specialty clinics overseeing in person and hybrid teams. ... as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations… more
- Banner Health (Gilbert, AZ)
- …in department and facility wide committees; with the essential functions focused on daily operations of the unit and reports to the WIS Director of Nursing. As a ... as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations… more
- Banner Health (Phoenix, AZ)
- …as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations ... and develops the operational and capital budgets and use of associated resources. 5 . Assures the development of staff leadership through the design of effective… more
- Meta (Phoenix, AZ)
- …partners' inquiries, including incoming reports of alleged legal rights infringement and escalated user, press and partner inquiries. 4. Gather, analyze and utilize ... overall escalation process, provide recommendations for process, policy and product improvements. 5 . Leverage data to provide insights about user behavior and to… more
- Banner Health (Phoenix, AZ)
- …- Friday, 4/10's, with a rotating day off** . Some weeks may require 5 /8's, holidays, call and weekends, per the department needs. The preferred candidate for this ... as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations… more
- Banner Health (Scottsdale, AZ)
- …as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations ... and develops the operational and capital budgets and use of associated resources. 5 . Assures the development of staff leadership through the design of effective… more