- Amazon (Boston, MA)
- …can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment ... ship customer orders. In this role on the MSP CX team, you will hire and develop a team...Your team will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices,… more
- Amazon (Stoughton, MA)
- …the TPM guides them through the entire lifecycle, from planning and execution to ramp-up support . The Program Manager should be adept at developing new work and ... and easy-to-service. In the position of Sr Technical Program Manager , Deploy & Ramp Up (TPM), you will be...(MSP CX -QA), (II) Deployment & Ramp-up (MSP CX -DR), and (III) Support (MSP CX… more
- Wolters Kluwer (Boston, MA)
- …so, then come grow with us! This is a remote position and will report to the Manager , CX /UX Design - DXG TAA US Professional Market and under the leadership of ... **Senior CX /UX Designer - Remote R0040974** We are excited...+ Elicit feedback and iterate designs quickly. + Provide support to development and QA resources during implementation and… more
- EDB (Boston, MA)
- …Program Manager ** **Job Summary** Enterprise DB is seeking a highly motivated and experienced CX Portfolio and Program Manager to join our team. The CX ... financial results and other relevant metrics + Lead and contribute to other CX initiatives to support customer value realization, retention and growth and… more
- Amazon (Stoughton, MA)
- …across 3 pillars: (I) Quality Assurance (MSP CX -QA), (II) Deployment & Ramp-up (MSP CX -DR), and (III) Support (MSP CX -S). We are open to hiring ... the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Deloitte (Boston, MA)
- SAP Sales and Service Cloud Manager As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives. Our team takes ... planning and execution, training coordination, and documentation of operational support procedures. + Help clients define forward-looking business strategies related… more
- Commonwealth Care Alliance (Boston, MA)
- …organizational priority. The VP for Customer Service and Consumer Experience Operations is a critical leadership position providing strategic direction and ... all markets and products. The VP for Customer Service and Consumer Experience Operations is responsible for leading CCA's organizational goal to create best in class… more
- Marriott (Boston, MA)
- …feasibility. **CORE WORK ACTIVITIES** * Gathers functional requirements, design specifications and operations requirements for a system in support of the ... is to develop technology that delights and enables our associates to effectively support our customers. We are seeking a Customer Engagement Channel (CEC) Product … more
- ThermoFisher Scientific (Waltham, MA)
- …Engage and Genesys Cloud! Your responsibilities will include day-to-day support , proactive maintenance, and perform independent sophisticated system support ... and procedures. Your expertise will help improve customer experiences, streamline operations , and ensure detailed communication across channels. **What will you… more