- Novo Nordisk Inc. (Plainsboro, NJ)
- … to Omnichannel Engagement Sub-functions (HCP/Consumer Activation, Paid Media, and CX Operations ). Interacts with multiple Novo Nordisk's internal functions ... pull you in? Are you ready to experiment with us? The Position The Manager , NextGen Customer Engagement will support Novo Nordisk's strong commitment to its… more
- Amazon (Edison, NJ)
- …can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment ... ship customer orders. In this role on the MSP CX team, you will hire and develop a team...Your team will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices,… more
- Wolters Kluwer (Trenton, NJ)
- …so, then come grow with us! This is a remote position and will report to the Manager , CX /UX Design - DXG TAA US Professional Market and under the leadership of ... **Senior CX /UX Designer - Remote R0040974** We are excited...+ Elicit feedback and iterate designs quickly. + Provide support to development and QA resources during implementation and… more
- Capgemini (Jersey City, NJ)
- Customer Experience Strategy and Service Operations Manager **Title:** Customer Experience Strategy and Service Operations Manager **Location:** Jersey ... are looking for a Customer Experience Strategy and Service Operations Manager who will help drive service...and manage excel efficiently. + Understand basics of service operations and CX tools ie workflow systems… more
- Deloitte (Morristown, NJ)
- SAP Sales and Service Cloud Manager As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives. Our team takes ... planning and execution, training coordination, and documentation of operational support procedures. + Help clients define forward-looking business strategies related… more
- Mondelez International (East Hanover, NJ)
- …the path to data-driven decision-making, enabling agile adjustments and maximizing ROI. + Support CX & MDS in building advanced new digital media analytics ... and sustainable brand growth. As our Digital Media Analytics Manager , you will act as a change agent, build...**precision marketing** and our **0/1PD use cases** . + Support CX and our agency partners in… more
- Capgemini (Jersey City, NJ)
- …Experience Strategy and Service Operations Consultant **Title:** Strategy and Operations Manager **Location:** Jersey city, NJ **Summary:** We are looking ... to inform strategic decisions related to customer experience. + Support developing content such as thought leadership proposals and...of the underlying technology. + Understand basics of service operations and CX tools ie workflow systems… more
- Marriott (Trenton, NJ)
- …feasibility. **CORE WORK ACTIVITIES** * Gathers functional requirements, design specifications and operations requirements for a system in support of the ... is to develop technology that delights and enables our associates to effectively support our customers. We are seeking a Customer Engagement Channel (CEC) Product … more
- TD Bank (Mount Laurel, NJ)
- …strategies across all touchpoints and channels. The successful candidate will lead CX initiatives, fostering a culture of continuous improvement and innovation to ... customer experience and satisfaction. + Lead the tactical planning of CX initiatives, ensuring alignment with broader marketing and business strategies. Schedule… more
- Port Authority of New York and New Jersey (Jersey City, NJ)
- …needed to extract business intelligence, advance operational planning, support capital planning, support CX , and optimize operations . + Provide the data ... Under the general supervision of the Data Analytics, Program Manager for the PATH Planning and Analysis Division, the...Title VI reporting and related initiatives. These activities will support PATH and the Port Authority's strategic goals as… more
