- Amazon (Dallas, TX)
- …can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment ... ship customer orders. In this role on the MSP CX team, you will hire and develop a team...Your team will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices,… more
- ServiceNow, Inc. (Dallas, TX)
- …than ever before, and customers expect seamless digital experiences. As a Technical Product Manager at ServiceNow, you will be at the forefront of building the next ... + Engage with internal stakeholders (such as other PMs, architecture, operations , business development, sales, marketing, and customer success teams) and customers… more
- Amazon (Dallas, TX)
- …across 3 pillars: (I) Quality Assurance (MSP CX -QA), (II) Deployment & Ramp-up (MSP CX -DR), and (III) Support (MSP CX -S). We are open to hiring ... the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insurance to support complex business process ... position has experience planning, directing, supervising, and coordinating insurance operations through phone and automation service transactions. In addition, the… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start… more
- Deloitte (Dallas, TX)
- SAP Sales and Service Cloud Manager As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives. Our team takes ... planning and execution, training coordination, and documentation of operational support procedures. + Help clients define forward-looking business strategies related… more
- Mass Markets (Dallas, TX)
- …and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed understanding of ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support … more
- Mass Markets (Dallas, TX)
- …AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This role ... and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed understanding of… more
- Mass Markets (Dallas, TX)
- …PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This role ... and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed understanding of… more
- ServiceNow, Inc. (Addison, TX)
- …than ever before, and customers expect seamless digital experiences. As a Technical Product Manager at ServiceNow you will be at the forefront of building the next ... + Engage with internal stakeholders (such as other PMs, architecture, operations , business development, sales, marketing, and customer success teams) and customers… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW MCI is seeking an experienced BPO Insurance Licensing Manager to support Property and Casualty business process outsourcing accounts. In this ... act as the primary point of contact for the client and the MCI operations and shared services team. Our Licensing Managers are responsible for the following tasks:… more
- BlackBox (Plano, TX)
- …and analysis. Escalate issues requiring manufacturing or carrier services support assistance within prescribed service levels and procedures for problem ... of solutions to new and unknown issues. Ensure technical support services are delivered to clients in a high...simplify, automate and enhance day to day service delivery operations and the client experience. + Foster and contribute… more
- Mass Markets (Dallas, TX)
- …ability to identify problems and to drive solutions. Essential Duties + General HR support , in partnership with operations + Conference with remote HR teams and ... looking for an experienced human resource business partner to support and execute our people initiates, to provide excellent...possess a strong work ethic. Experience in call center operations or client services is preferred. This is a… more
- JPMorgan Chase (Plano, TX)
- …and security compliance. As an Account Manager - Vice President within CX Loyalty Operations Team, you will ensure all performance metrics are achieved ... the department to achieve specific operational goals. + Provide client service support to strength relationships with each client by facilitating routine client… more