- Boston Public Schools (Boston, MA)
- REPORTS TO: Problem Resolution System Response Director ACADEMIC/NON-ACADEMIC: Non-Academic POSITION OVERVIEW: The Problem Resolution System ... Engage in continual learning to understand BPS services and systems relevant to PRS complaints Identify, develop, and provide...Email Your Name Your Email Send me a copy Problem Resolution System Response… more
- Advocates (Natick, MA)
- …Maintain linkages with community services by providing documented case consultations and problem resolution , and referring individuals to appropriate services. + ... the ideas and contributions of our staff. The Jail Diversion Program (JDP) Co- Response Clinician works in conjunction with the local police department to provide… more
- City of Somerville (Somerville, MA)
- …general public. + Takes lead role toward customer response and problem resolution as related to sewer system issues and reports such issues to a Foreman. ... any emergencies to a Foreman. + Assists with emergency response activities related to system failures and/or...system , is responsible for determining the cause, locating problem area, and using whatever methods, tools and procedures… more
- City of Somerville (Somerville, MA)
- …Department policy. + Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. ... Respond to emergencies as directed and assist in emergency response activities as related to system failures...and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever… more
- City of Somerville (Somerville, MA)
- …reports as required by law or by Department policy. + Takes lead role toward customer response and problem resolution as related to water meter issues and ... shall have a thorough knowledge of the principles and practices of maintaining water systems . Performs all other related duties that may be assigned. + Operates a… more
- Eversource Energy (Southborough, MA)
- …that impact Gas Control including the design, procurement, installation and testing of systems and devices that will repair, replace, improve or increase the Gas ... Business organization's physical assets and provide system requirements and regulatory compliance\. May, as assigned, serve as team or project leader for unique /… more
- Ryder System (Boston, MA)
- …managing customer expectations, and ensuring process adherence that results in timely response to user requests for operational or technology improvements, and acts ... and end users, establishing relationships with key individuals. + Oversees the system applications in an assigned area to ensure security compliance and optimum… more
- SHI (Boston, MA)
- …knowledge of IT support processes and methodologies, including incident management and problem resolution . + Problem -solving and Analytical Thinking: ... of IT support processes and methodologies, including incident management and problem resolution . + Communication and Collaboration: Excellent communication and… more
- Bright Horizons (Newton, MA)
- …and alerting systems to proactively identify potential issues, analyze system performance, and facilitate quick response to incidents. + **Automation ... availability of digital infrastructure. Establish and enforce best practices for incident response , monitoring, automation, and system reliability. Do so by… more
- Marriott (Boston, MA)
- …platforms, and middleware **Leadership attributes:** + Strong negotiating, influencing and problem resolution skills. + Proven ability to effectively prioritize ... SIEM and UEBA platform engineering and delivery of Security Orchestration and Automated Response (SOAR) services to incident response personnel as well as… more
- Highmark Health (Boston, MA)
- …and resolves system design weaknesses. Troubleshoots and manages the resolution of issues related identities, systems , access, accounts, authentication, ... information and requirements and interpreting the data to facilitate the resolution resolving systems design weaknesses, leading teams in discussions and… more
- Honeywell (Canton, MA)
- …to various contract customers. Resolve customer issues and avoid litigation through problem resolution and negotiation. Monitor and manage financial status of ... Honeywell Building Technologies (HBT). HBS installs and maintains the systems to help keep buildings and facilities safe, secure,...Provide M&V support to the development team during HBS response to RFPs/RPQs for ESPCs. Help estimate M&V cost… more
- Eversource Energy (Dorchester, MA)
- …committees and at conferences\. + Assists operations management in the coordination of response to system emergencies and participates in event review teams and ... This role develops and implements Eversource System Operations Training\. Training includes both classroom and on\-the\-job training and incorporates both conceptual… more
- Marriott (Boston, MA)
- …, virtualization and databases Leadership attributes: + Strong negotiating, influencing and problem resolution skills + Proven ability to effectively prioritize ... teams across the enterprise to understand net-new or existing applications, systems , and services, identify monitoring gaps, and manage implementation of remedial… more
- Brockton Hospital (Brockton, MA)
- …calls to appropriate vendor organizations for repairs and service on all telecommunications systems (ie, NEC SV9500 phone system , in-house and external Pager ... / or Charge Operator (if applicable) operates a Switchboard and Communication system in a Hospital environment. Manages a professional relationship with all related… more
- CH Robinson (Woburn, MA)
- …and third-party agents to ensure efficiency, excellent customer service and creative problem resolution . + Build great relationships with customers, responding ... Is that you? Are you detail-oriented, service-savvy and a problem -solver? If so, this might be the perfect role...that jumpstarts your knowledge of CH Robinson and our systems and processes. You will come out of this… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- Envista Holdings Corporation (Boston, MA)
- …and technical support to customers for Ormco's digital portfolio suite. + Provides quick response and resolution to customers' requests. + Be seen as the ... to measure to track progress; sets up visual management systems to track progress and facilitate problem ...approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not… more
- GE Vernova (Foxborough, MA)
- …etc.) + Strong organizational and project management skills + Strong analytical and problem resolution skills + Excellent knowledge of Network Management (SNMP, ... to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages...failure points in services to model risk level and resolution steps if failure occurs. + Assist in driving… more
- MIT Lincoln Laboratory (Lexington, MA)
- …user community as well as external vendors to maintain communications related to problem resolution , systems upgrades, services and product research + ... detecting cyber threats, reviews and triages security alerts, and other suspicious system or network activity. The Threat Assessment Team is actively involved with… more