- Amazon (Nashville, TN)
- …opportunities, as applicable A day in the life The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational ... * Establish and execute upon the Value Stream Ownership program strategy. * Perform quantitative analysis of key process...that improve the Customer and Associate experience. The WWCS ACES team engages with key business stakeholders across Amazon… more
- Amazon (Nashville, TN)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... that improve the Customer and Associate experience. The WWCS ACES team engages with key business stakeholders across Amazon...* Establish and execute upon the Value Stream Ownership program strategy. * Perform quantitative analysis of key process… more
- Amazon (Nashville, TN)
- …A day in the life The Worldwide Customer Service (WWCS) Senior ACES Manager leverages data insights to identify operational efficiency opportunities, ... * Establish and execute upon the Value Stream Ownership/Continuous Improvement program strategy. * Perform quantitative analysis of key process indicators to… more
- Amazon (Nashville, TN)
- …dropship), our team enables broad in-stock selection for Amazon's customers. The WW DF ACES Senior Program Manager is responsible for leading and ... worldwide. Moreover, the role will define the roadmap and strategy for the ACES function, communicate internally and externally, participate in worldwide ACES … more
- Amazon (Nashville, TN)
- …learning. The Customer Service (CS) Amazon Customer Excellence System ( ACES ) Senior Continuous Improvement Expert supports, coordinates and facilitates structured ... align local priorities with customer requirements and partner with the Worldwide CS ACES team to implement changes throughout the CS network. This person will also… more
- Amazon (Nashville, TN)
- Description The Workplace Health and Safety (WHS) Operational Excellence (OpEx), Principal Program Manager will be responsible for successfully planning and ... all our business units, in all of our process paths. The OpEx Principal Program Manager of Project Integration is positioned between central team Project… more
- Amazon (Nashville, TN)
- …capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Operations Engineer sets standards and ... vendors. * You will own the strategy of your program /product for annual planning of resources and budget, defining...in the field towards our internal Customers (RME, Ops, ACES , PE, GES, etc.), enabling vertical integration and life-cycle… more