- Amazon (Nashville, TN)
- …opportunities, as applicable A day in the life The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational ... * Establish and execute upon the Value Stream Ownership program strategy. * Perform quantitative analysis of key process...that improve the Customer and Associate experience. The WWCS ACES team engages with key business stakeholders across Amazon… more
- Amazon (Nashville, TN)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... that improve the Customer and Associate experience. The WWCS ACES team engages with key business stakeholders across Amazon...* Establish and execute upon the Value Stream Ownership program strategy. * Perform quantitative analysis of key process… more
- Amazon (Nashville, TN)
- …reduces costs for our customers. In this Regional Amazon Customer Excellence System ( ACES ) role, the primary focus will be on identifying operational process gaps ... related technical or quantitative field - 5+ years of program or project management experience - Experience owning ...program or project management experience - Experience owning program strategy, end to end delivery, and communicating results… more
- Amazon (Nashville, TN)
- …learning. The Customer Service (CS) Amazon Customer Excellence System ( ACES ) Senior Continuous Improvement Expert supports, coordinates and facilitates structured ... align local priorities with customer requirements and partner with the Worldwide CS ACES team to implement changes throughout the CS network. This person will also… more
- Amazon (Nashville, TN)
- Description The Global Customer Fulfillment (GCF) Amazon Customer Excellence System ( ACES ) team is seeking a Sr. Product Manager to drive network-wide projects ... and key stake holders at various levels of the organization. The Product Manager (PM) role will challenge you to push boundaries and lead transformative innovation… more
- Amazon (Nashville, TN)
- …with teams including Real Estate, Pre-Construction, Engineering Design, Topology, Automation, and ACES , to solve tough, unstructured problems as we grow and develop ... with all types of stakeholders, from other finance analysts, to program /project managers, to executives, across multiple business units within Amazon. You… more