- Amazon (Arlington, VA)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... that improve the Customer and Associate experience. The WWCS ACES team engages with key business stakeholders across Amazon...* Establish and execute upon the Value Stream Ownership program strategy. * Perform quantitative analysis of key process… more
- Amazon (Arlington, VA)
- …learning. The Customer Service (CS) Amazon Customer Excellence System ( ACES ) Senior Continuous Improvement Expert supports, coordinates and facilitates structured ... align local priorities with customer requirements and partner with the Worldwide CS ACES team to implement changes throughout the CS network. This person will also… more
- Amazon (Arlington, VA)
- …is critical to provide the best customer experience to our customers. The Sr. Product manager will: 1. Work with NA Stores Category teams to fill the gaps towards ... selection is critical to provide the best customer experience to our customers. ACES Selection seeks to drive growth of Selection important to our customers across… more