- Amazon (Nashville, TN)
- …seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate ... skills. To excel, you will use your project or program management experience to advocate for, and improve, the...- Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. ... You will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI)...the team The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Seattle, WA)
- Description Worldwide Defect Elimination (WWDE) is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in ... customer experience and economic impact of defects, and program piece to maintain and optimize defect elimination process...domain, we are looking for a passionate and seasoned Program Manager to oversee the Voice of… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a (Senior) Program Manager with a strong delivery...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Amazon (Seattle, WA)
- …that we remain the most customer -obsessed company in the world. As a Design Program Manager , you will be responsible for driving and scaling UX research by ... is looking for an enthusiastic, experienced, and collaborative Design Program Manager to focus on research operations... Program Managers. We're part of the bigger Customer Service UX Studio, composed of UX… more
- Amazon (Austin, TX)
- …shape the future of support for our employees and customers? Consumer Customer Service Support (C2S2) is seeking a Sr. Manager , Program Management to ... Description At Amazon, we're working to be the most customer -centric company on earth. Customer Service...lead its Program Strategy and Program Delivery Teams. This is a role focused on… more
- Amazon (Dallas, TX)
- …on two of the most critical trust-building areas of the shopping experience: customer service quality and fulfillment quality. Today, Amazon shoppers are less ... that will help measure the quality of fulfillment and customer service provided by our selling partners...on key metrics to demonstrate the impact of the program and to constantly iterate and improve on that… more
- Amazon (Austin, TX)
- …Amazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa CS (D2AS) Team. You ... The role focuses on innovation, global expansion, adoption, and monitoring of Amazon's customer service products. These product are designed to help millions of… more
- Amazon (Seattle, WA)
- …and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of Amazon's ... Worldwide Customer Service organization. This team proactively engages...Amazon teams to deliver on your roadmap. Partner with program /product managers, category teams, finance, legal, operations associates and… more
- Amazon (Nashville, TN)
- …third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a Senior Program Manager with a strong delivery...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Seattle, WA)
- …Emerging region. This Program Manager is a key member of the Customer Service corporate program team. This team proactively engages with business ... we need exceptionally talented, bright, and driven people. Amazon's Customer Service (CS) organization is looking for...and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations… more
- Amazon (FL)
- …integration strategies. Key job responsibilities - As a Principal Technical Program Manager (TPM) on Ring's Customer Service Technology Team responsible ... Amazon is in search of a Principal TPM (Technical Program Manager ) specializing in AI to bolster...Center (CS) organization. As a Principal TPM within Ring's Customer Service Technology Team, your primary role… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …Medical Center (HVAMC). The Customer Experience Manager (CEM) is a Customer Service Program Coordinator whose primary responsibilities is for the ... to be used to address complex customer service issues. The Customer Experience Manager...general policy and direction of Social Work or the Customer Experience/ Customer Service program… more
- WEC Energy Group (Green Bay, WI)
- Customer Program Manager WBS, a subsidiary of WEC Energy Group, is seeking a Customer Program Manager to focus on analysis, planning and ... energy efficiency programs and initiatives for our Wisconsin Public Service and We Energies subsidiaries. This position is located...with great opportunity for professional growth. Job Summary The Customer Program Manager will leverage… more
- WEC Energy Group (Chicago, IL)
- Customer Program Manager WBS, a subsidiary of WEC Energy Group, is seeking a Customer Program Manager in our Chicago, Illinois location. This ... creating a bright sustainable future while providing a life-sustaining service to the more than 4.6 million customers and...Group and the communities we serve! Job Summary The Customer Program Manager is responsible… more
- Parker Hannifin Corporation (Fort Worth, TX)
- Customer Team Manager /Sr. Program Manager - Aerospace Location : FORT WORTH, TX, United States Job Family : Program Management Job Type : Regular ... Competitive annual bonus incentive plan . Health and dental options effective day 1! SUMMARY: The Customer Manager /Sr. Program Manager manages a team of … more
- Pacificorp (Portland, OR)
- Senior Customer Solutions Program Manager (Renewables)- Portland, Oregon - #110849 **Date:** May 2, 2024 **Location:** Portland, OR, US, 82601 **Company:** ... grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity,...programs and may act as lead for Associate and Customer Solutions Program Manager levels.… more
- Vestis Services (Worcester, MA)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in ... Company's products and services. + Manages day-to-day activities of customer service program [s] for assigned...and their associated service routes. Work Environment: Customer Service Manager will have… more
- Percepta (Houston, TX)
- …we bring first-class service across each market we support. As a **Bilingual Spanish Customer Service Case Manager ** in **Houston, TX** , you'll be a ... unique culture. **What You'll Be Doing** The **Bilingual Spanish Customer Service Case Manager ** will...and Paid Holidays + Tuition Reimbursement + Employee Assistance Program + Employee Discount Program + Training… more