- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER SUPERVISOR Looking... Supervisor I position is responsible for ensuring call quality from start to finish, and ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Melbourne, FL)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I... Supervisor I position is responsible for ensuring call quality from start to finish, and… more
- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... Call Center Manager, the Medical Call Center Supervisor is responsible...training planning and development + Promote, facilitate, and provide quality efficiency, one call resolution, and patient… more
- Improveit Home Remodeling (Columbus, OH)
- …mentoring, and monitoring Inside sales reps. The Call Center Supervisor is responsible for maintaining all quality , efficiency and productivity metrics ... position may be a great fit. POSITION OVERVIEW The Call Center Supervisor is responsible...proper scripting of all Inside Sales agents, and lead quality . + Conduct training meetings with team regularly to… more
- SOS International LLC (El Paso, TX)
- **Overview** SOSi is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El Paso, TX Spanish Interpreter ... Call Center As a Call Center Shift Supervisor , you...enhance efficiency and productivity. + Administer and track the quality review plan for interpreters. Ensure that customers receive… more
- Penn Medicine (Radnor, PA)
- …shape our future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 ... to correct system issues and problems that impact services provided by the Call Center . + Conduct Quality Assurance telephone call assessments and… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor , Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, ... Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and...Summary The Supervisor of the Customer Solution Call Center is responsible for the development… more
- Pearl Interactive Network (Laguna Niguel, CA)
- …is sourcing Call Center Supervisors for Future Opportunities.** The ** Call Center Supervisor ** is responsible for providing first-level supervision ... Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation...Laguna Niguel, CA **Job Duties:** + Work with the Call Center Manager to determine call… more
- Serco (Shepherdstown, WV)
- **Position Description** Looking for a fast paced and challenging opportunity? The Call Center Supervisor will be part of a dynamic team supporting customers ... impact on Veteran's in need of assistance! **As a Call Center Supervisor , you can...through the VA system. + Attend operational meeting andmonitorthe quality of up to 20 call agents… more
- Stanford Health Care (Newark, CA)
- …opportunities for process improvement and develop strategies to streamline call center operations while enhancing the quality of support provided.* Analyze ... Care job.** **A Brief Overview** Under the direct supervision of the MGR-Fac Call Center , dispatches or manages a team that dispatches Facilities Personnel… more
- Quinnipiac University (Hamden, CT)
- … to join our exciting team. This position will support the Quinnipiac Poll's call center operations and is responsible for coaching the interviewer team to ... work from home, and on-site shifts in our state-of-the-art call center facility in Hamden, CT are...Coach and mentor in-house and remote interviewers to meet quality and quantity standards of the Quinnipiac University Poll… more
- TEKsystems (Memphis, TN)
- …reps. Conduct analysis of monitoring results and provide feedback and recommendation to call center service quality assurance manager. + Effectively monitor ... Description: The Customer Service Supervisor is responsible for supporting and coaching a...of monitoring results and provide feedback and recommendation to call center service quality assurance… more
- Adams County Government (Westminster, CO)
- Child Support Supervisor - Customer Support Lobby/ Call Center Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4486379) Apply Child Support ... Supervisor - Customer Support Lobby/ Call Center Salary $67,242.35 Annually Location Westminster,...+ Reviews and monitors workflow of unit staff for quality , compliance with program standards, state and federal regulations,… more
- The Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...title or expertise contribute to the patient experience and quality of patient care. Explore more about this opportunity… more
- LogixHealth (Bedford, MA)
- Purpose Provide supervision to Patient Call Center and provide backup support to Call Center Reps and Manager when work load requires. Duties and ... as needed 4. Answer questions from Team Leads and Call Center Reps 5. Enforce the existing...clinical, and other data insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're… more
- PrincePerelson & Associates (West Valley City, UT)
- ** Call Center Customer Service Supervisor ** West Valley City, UT $60K Monday- Friday 8:00 am to 5:00 pm We are pioneers in automotive protection, catering to ... customer satisfaction and script new chapters of success. As a Customer Service Supervisor , you hold the reins to lead a dynamic team towards surpassing business… more
- UPMC (Erie, PA)
- …responsibilities. **Responsibilities:** + Completes administrative duties as assigned by the Call Center Supervisor /Coordinator including database entry of ... to both hospital and physician office protocols. Assists the Call Center Supervisor /Coordinator in efficiently...the agents as it relates to providing the highest quality of customer service. + Functions as the backup… more
- University of Michigan (Ann Arbor, MI)
- …performance including attendance patterns. The supervisor is responsible for understanding call Quality Monitoring (QA) to ensure quality standards and ... Contact Center training material. o Monitor Contact Center work for accuracy and quality assurance...**Job Detail** **Job Opening ID** 248030 **Working Title** Contact Center Supervisor **Job Title** Call … more
- Compass Group, North America (Jacksonville, FL)
- …+ We are hiring immediately for a full time DINING ON- CALL SUPERVISOR position. + Location: Baptist Medical Center - 800 Prudential Drive, Jacksonville, ... tray delivery and pick up, special requests and needs for Dining on Call Program. Ensures employees are adequately trained and units are properly staffed to… more
- Mass Markets (Wichita, KS)
- …COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors ... service levels, deliver specific sales objectives and support the call center in all facets. Candidates for...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more