- Conduent (Hamilton, NJ)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... where individuality is noticed and valued every day. **Job Description:** ** Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training**… more
- TEKsystems (Marlton, NJ)
- IMMEDIATE CALL CENTER REPRESENTATIVES NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST FINANCIAL INSTITUTIONS IN THE AREA 100% REMOTE EQUIPMENT PROVIDED ... LIVE MARLTON, NJ AREA Qualifications: + 2 years of call center experience - outbound calls preferred...center experience - outbound calls preferred + Banking customer service or financial customer service preferred… more
- IQVIA (Philadelphia, PA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein ... overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,...and provider communication for faxing + Address staff and customer questions and recommend corrective services + Update SOPs… more
- Conduent (Cherry Hill, NJ)
- …to make informed decisions . Completing transaction(s) related to the customer 's inquiry with limited supervision while meeting timeliness and accuracy standards ... provides guidance on completion . Completing follow up and call backs in a timely manner and escalate as...and escalate as appropriate . Gathering information to keep customer profiles and accounts up to date . Providing… more
- ChenMed (Philadelphia, PA)
- … center systems. + Establishes scripts and accents training to assist call center staff with customer communications and routine business decisions. ... service program initiatives. + Identifies quality standards for the call center and develops processes meant to...center . + Organizes and conducts training on general customer relations policies and activities, as well as internal… more
- Conduent (Hamilton, NJ)
- …culture where individuality is noticed and valued every day. **Job Description:** ** Call Center Representativ** **e** **(NOT REMOTE )** $18.00/hr. ... and drug screening required + Bilingual a Plus + A minimum of 1-year call center experience in telephone customer service or related experience + Display a… more
- Conduent (Hamilton, NJ)
- …of a culture where individuality is noticed and valued every day. ** Call Center Representativ** **e** **(NOT REMOTE )** $18.00/hr. $19/Hr-Bilingual-Spanish ... hours 9AM-6PM, OR 10am-7:30 PM M-F **Join the Conduent Customer Service Team** Come join us and grow with...inquiries and provide appropriate and accurate information. + Inbound Call Center - The Agent is responsible… more
- Navient (Trenton, NJ)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer,...the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and… more
- Insight Global (Camden, NJ)
- …This person must be comfortable working in a fast paced/metrics based inbound call center environment. Daily responsibilities include but not limited to; ... Proficient within computer literacy/ technologically advanced Comfortable working in a fast paced call center environment Epic Inbound and/or outbound call … more
- Evolent Health (Trenton, NJ)
- …virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are ... Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make...or GED - **Required** * At least 1 year call center experience - **Required** * Ability… more
- Sharecare, Inc. (Trenton, NJ)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) handles calls and provides a high level of… more
- Merck (Trenton, NJ)
- …Practice (GCP) guidelines, and administrative/operational responsibilities. **Location:** This is a remote position that serves the New England territory with a HQ ... for your specific therapeutic area. **Research** + Upon Request from Global Center for Scientific Affairs (GCSA) + Initiates discussions with SLs and/or potential… more
- Audacy (Philadelphia, PA)
- …a technical managed services support team with one goal: providing world-class customer experience to Audacy's internal and external customers. You will own the ... meant to drive towards the constant improvement of the customer experience while also improving process and performance. You...ET - 8pm ET _Location: This opportunity is available remote , however, the majority of the team sits in… more
- Lincoln Financial Group (Trenton, NJ)
- …regarding potential group insurance product (example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between the ... Glance** We are excited to bring on a Claims Customer Care Associate to join our claimant excellence team...our claimant excellence team supporting Group Protection in a remote environment. Background Details The Claimant Excellence Team will… more
- ChenMed (Philadelphia, PA)
- …presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- ChenMed (Philadelphia, PA)
- …high level of customer service while working in a fast-paced structured call center environment. + Makes appropriate and timely decisions according to ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- Merck (North Wales, PA)
- …and Global Human Health commercialization teams. They collaborate with Global Commercial, Center of Real-World Evidence (CORE), Policy and Market Access to address ... Dermatology and Gastroenterology; building early phase plans and strategies; Customer expertise, especially of scientific leadership and other key stakeholders… more
- Sutherland Global Services (Trenton, NJ)
- …starting your on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales ... and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet… more
- Sutherland Global Services (Trenton, NJ)
- Do you have a background in a customer service/ call center environment? Have you been involved with auditing and related quality assurance within that ... responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and feedback to CSRs. +… more
- Sutherland Global Services (Trenton, NJ)
- …whole-heartedly. + Active property and casualty license + One year of experience in a Call Center with one year of sales-related experience or in a role with ... Do you have a valid P&C insurance license, a customer -centric mindset and a passion for delivering exceptional customer experiences? Do you enjoy using your… more