- TTEC (Virginia Beach, VA)
- …to the Role High school diploma or equivalent 6 months or more of customer service and call center experience Understanding, interpreting, and manipulating ... you love pinpointing areas for improvement?You'll evaluate and analyze customer interactions to improve customer experience and...bring value to the table in your own unique way.#LI-( Remote OR Hybrid OR Onsite)- - - - -… more
- TTEC (Virginia Beach, VA)
- …or equivalent 6 months or more in training and adult learning or call center experienceTeam building and nurturing an inclusive learning environmentEngage and ... what we do at TTEC for you and the customer . As a Learning and Development Trainer working remotely,...things from different vantage points and for you to bring value to the table in your own unique way.#LI- Remote… more
- Conduent (VA)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... of a culture where individuality is noticed and valued every day. ** Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training** **Equipment… more
- Conduent (VA)
- …in supporting Medicaid members in South Carolina? Conduent has immediate openings for Remote Call Center Customer Service Representatives. This ... individuality is noticed and valued every day. **Job Description:** ** Remote Bilingual Spanish Customer Service Representative -...+ Background screening required. + A minimum of 1-year call center experience in telephone customer… more
- Conduent (Chesapeake, VA)
- …a culture where individuality is noticed and valued every day. **Job Description:** ** REMOTE EXPEREINCED BENEFITS CALL CENTER REPRESENTATIVE** ** REMOTE ** ... resolution. To be successful in this role, you will have: + Previous customer service and/or call center experience + Keyboarding and MS Office proficiency +… more
- Chenega Corporation (VA)
- …responsibility for implementing, evaluating, and delvering the in-house/new hire training for Call Center Supervisors and Customer Service Representatives ... company, is looking for a **Trainer II.** The Trainer II will support the TRICARE Call Center that facilitates the health care needs of our military population… more
- The Hartford (VA)
- …we are committed to a high level of ethics and integrity, where we place the customer at the center of everything we do. Our team values open communication and ... will receive Wednesday off when you work on Saturday Remote -Work from Home + Monday-Friday 10:30 am - 7:00...issue policies. + Use a consultative approach to determine customer needs, build rapport, and provide solutions based on… more
- ICF (Reston, VA)
- …+ Ensure compliance with all relevant state and federal requirements related to running a call center that provides direct services + Work with ICF teams to ... am - 6 pm EST. You can work 100% remote work anywhere within the US.** **This position requires...availability of underlying technology to minimize any disruptions to call center operations + Develop and maintain… more
- Elevance Health (Richmond, VA)
- ** Customer Care Representative II, Call Center ** **Location:** This position will work remote and the ideal candidate will live within 50 miles of our ... a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. The Customer Care Rep II is responsible for making outbound calls and responding… more
- Mass Markets (VA)
- …training. Compensation is commensurate with experience, and while prior call center experience isn't required, experience in sales, customer service, tech ... staff augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - center -services/) , customer services, and… more
- Chenega Corporation (VA)
- …Federal Solutions, LLC.** , a **Chenega Professional Services** ' company, is looking for a ** Call Center Manager.** The Call Center Manager will support ... the TRICARE Call Center that facilitates the health care needs of our...the administrative work of the office. * Have superior customer service and organizational skills. * Be highly organized,… more
- Conduent (Chesapeake, VA)
- …part of a culture where individuality is noticed and valued every day. Benefits Call Center Representative ** REMOTE Chesapeake, VA** $15/hr in training ... resolution. To be successful in this role, you will have: + Previous customer service and/or call center experience + Keyboarding and MS Office proficiency +… more
- ChenMed (Norfolk, VA)
- … center systems. + Establishes scripts and accents training to assist call center staff with customer communications and routine business decisions. ... service program initiatives. + Identifies quality standards for the call center and develops processes meant to...center . + Organizes and conducts training on general customer relations policies and activities, as well as internal… more
- BAE Systems (Herndon, VA)
- …lot of work in Telecom or Voice so that type of background would be ideal. Call Center experience could work too** **No Cloud experience is required, but you ... containerized solutions with orchestrated workflow that function both on customer premise, and via remote Cloud services....and standard development for multiple voice systems and the call center automation systems. Data Voice Video… more
- Conduent (Chesapeake, VA)
- …of a culture where individuality is noticed and valued every day. ** Remote Bilingual (Spanish/English)** **Benefits Call Center Representative** Excellent ... and delivering solutions? Join our Customer Experience team! **About the Benefits Call Center Representative role:** As a member of the Benefits call … more
- AECOM (Stafford, VA)
- …associated with the needs of the operations. + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + ... platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management… more
- Mass Markets (VA)
- …augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - center -services/) , customer services, and ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
- Navient (Richmond, VA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer,...the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and… more
- Splunk (VA)
- …If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and ... a manager to lead and support Splunk's Corporate Data Center Engineering team. You will partner with and mentor...responsive with a keen sense of urgency and exceptional customer service skills. + Must have excellent verbal and… more
- Mass Markets (VA)
- …augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - center -services/) , customer services, and ... MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing (VIP). The purpose… more
