- Bering Straits Native Corporation (Anchorage, AK)
- …desktop/laptop computers, printers, scanners, various USB devices, point-of-sale terminals running Windows 10 , wireless handheld scan guns, iPads, iPhones, ... various other desktop/mobile software. Responsibilities PC/Mac support including support for: Windows 10 /11Various Desktop SoftwareScannersPrintersCopiersKeyboards/MiceDisplaysNetwork ConnectivityAvaya VoIP SupportAML… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Knowledge of PC Hardware, networking, and a good working knowledge of Windows 7 and 10 .High-level knowledge of Office 2007/2010, especially, Word, ... to IT incidents and requests received from Remedy tickets escalated by the Tier 1 Service Desk.Create Remedy tickets for incidents and requests that are received… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …Intune, Entra ID, Teams, OneDrive) * Systems Administration: Knowledge of Microsoft Windows Server Platforms, Active Directory, Group Policy as well as basic MS ... align resources to meet goals. Education & Experience * 10 or more years of IT experience * 3+...support for Okta SSO solutions. * Experience as a remote worker demonstrating time management and self-discipline with cultural… more
- Node.Digital (Arlington, VA)
- …one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows ( 10 , 11), VMware, SharePoint * Experience with monitoring system health ... Tier 1 Technician/Specialist Location: Arlington, VA Must have...(ie user account creation, password resets/unlocks, share drive access, remote software installations) Desired Skills: * Experience interfacing with… more
- General Dynamics Information Technology (Aurora, CO)
- …+ Assist customers with Tier 2 incident resolution for Linux and windows applications. + Provide remote end user desktop support. + Identifies, analyzes, ... knowledge/understanding of: + Active Directory Administration + DNS, DHCP, DFS, LDAP + Windows 10 , Server 2012, Server 2016, + Application Troubleshooting such… more
- Pine Street Inn (Boston, MA)
- …users in active directory and in Office 365. + Experience with the Microsoft Windows 10 Operating System and Office products. + 3-5 years of helpdesk ... Helpdesk Specialist Tier II Department: Information Technology Services Office: 444...scanners. + Experience providing support for handheld devices including Windows Mobile, Apple, and Android. + Familiarity with firewall… more
- BCMC (Arlington, VA)
- …one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows ( 10 , 11), VMware, SharePoint * Experience with monitoring system health ... introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support… more
- TEKsystems (Des Moines, IA)
- Description: Provides Tier 2 desktop support (telephone, deskside, remote ) to users, operating systems ( Windows and MacOS), email, standard end user ... appropriate team when the incident cannot be resolved by Tier 2. - Basic technical understanding and a minimum...equipment (PC's, laptops, tablets, printers), PC operating systems, (eg, Windows 10 , MacOS), Microsoft Office Suite, O365,… more
- Cognosante (Portland, OR)
- …is the position?** The Tier 2 Desktop Support technician will provide general Windows 10 and 11 support and troubleshooting during to end users Bonneville's ... the country. We provide a variety of services, including remote Service Desk support and in-person help. Spread across...Win 11 In-Place Upgrade Project. Roughly 2000 Win 10 workstations will be upgraded to Win 11 using… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering...Employee Type: Regular Percentage of Travel Required: Up to 10 % Type of Travel: Local * * * As ... a **Deskside Support Technician ( Tier 2),** you will act as a model of...+ Accepts warm transfers from other technicians to continue remote support. + Performs advanced troubleshooting to isolate and… more
- ERP International (Washington, DC)
- …Communication Services (ie, TEAMs for Business) Microsoft SharePoint end-users support Microsoft Windows 10 . 11 VPN and PIN Card Troubleshooting Internet-based ... **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical support… more
- KBR (Springfield, VA)
- …in a Microsoft Windows Domain environment. + A thorough knowledge of Windows 10 , Active Directory, Office 365, and experience in providing direct customer ... Title: Tier 1 Service Desk Technician KBR is seeking...time management skills. + Able to use and understand remote support tools when required to solve customer issues.… more
- Fair Haven Community Health Care (New Haven, CT)
- …support experience, preferably in healthcare or high tech industry also required. Microsoft Windows versions 7, 8, and 10 support experience; customer service or ... care, regardless of ability to pay. Job purpose The Tier I IT Technician will be responsible for logging...to end user requests. + Provide in person and remote support to end users. + Track and monitor… more
- IntelliDyne (Falls Church, VA)
- …systems, VPNs, remote and VMware tools, Office 13, Exchange, Active Directory, Windows 7 and 10 , and knowledge of laptop technologies strongly preferred. ... Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust...Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +… more
- ManTech (Mclean, VA)
- …and succeed in a challenging environment. + Experience providing technical support for Windows 10 , Microsoft Office 2016 or later, multiple internet browsers, ... our Nation, Ignite your Future** **Enterprise IT Support Officer (EITSO) - Remote Support Team** Currently, ManTech is seeking a motivated, career and… more
- Cayuse Holdings (Washington, DC)
- …and explanation of work process. + Performs post-resolution follow-up with Tier 1 contract support as required. + Communicates customer satisfaction issues ... or high school diploma OR related field OR high school diploma with 10 years of experience in providing technical support within government or utility organizations)… more
- Sierra Nevada Corporation (Arlington, VA)
- …upgrades, and major deployments. This position requires in-depth knowledge of Microsoft Windows based servers, Deltek Costpoint and Microsoft SQL Server. As SNC's ... Relevant work experience may substitute for required education. + 10 + years of technical ERP administration and configuration experience....of the most innovative US companies in space, a Tier One Superior Supplier for the US Air Force,… more
- ACI Federal (Laurel, MD)
- …management tools such as Symantec Ghost Solution Suite Have software experience with Desktop remote control tools and Windows 10 , Macintosh, Linux, and iOS ... a leading Company located in Laurel, MD. These are Tier 2 and Tier 3 level help...Ghost Solution Suite + Have software experience with Desktop remote control tools and Windows 10… more
- TEKsystems (Jacksonville, FL)
- …prior to start, and must be able to obtain a Secret Clearance. Experience supporting Windows 10 , and MS Office 2013 Experience using Remedy or a similar ... RITS Program. In this role you will provide both remote and onsite technical, operational, and training support to...Environment Certification within 6 months of employment. Experience supporting Windows 10 , and MS Office 2013 Experience… more
- William C Brown Inc (Springfield, VA)
- …on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/ Windows workstations and servers, including Web servers, ... Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide...all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3 problem identification,… more
