- Doosan Bobcat (West Fargo, ND)
- Job InformationThe Sales Operations Specialist is responsible for the evaluation and management of sales processes, and systems to minimize costs, improve ... customer satisfaction and ease of doing business with Doosan...and have a hands-on approach to complex situations or escalations and work with cross-functional stakeholders to resolve cases.Troubleshoot… more
- Stellantis Financial (Houston, TX)
- …mission which is enhancing our customer 's experience Position Summary: The Resolution Specialist l will be responsible for investigating and resolving ... queue in Salesforce. Handles titles and post funding inquiries, escalations and correspondence to ensure work is completed in...the staff to ensure that we are providing superior customer service in compliance with departmental, company, state and… more
- Hired by Matrix (Cary, NC)
- …this position provides inventory support services over the phone and online.Support Customer Administration with the following: Resolution of service report ... medtech company? If so, our client is hiring a Materials Management Specialist !What You'll Do: Responsible for managing consignment, trunk stock and tool inventory… more
- Walmart (Bentonville, AR)
- …guidelines and program resources; authorizing customer compensation to achieve customer satisfaction with issue resolution ; and partnering with key ... interest you. Requires knowledge of principles and techniques of customer communication. Application and allocation of business communication styles/techniques .… more
- Amazon (Arlington, VA)
- …leadership and stakeholders across operations, technology, and product teams to ensure quick customer resolution on high priority escalations from Senior ... to them with the goal of achieving first contact resolution , as well as a remarkable, reproducible customer...effectively managing sensitive issues. About the team The R&C escalations team is part of the wider Customer… more
- Robert Half Office Team (San Francisco, CA)
- Description Robert Half is hiring for a Customer Support / Escalation Specialist in San Francisco. Job Description: + Handling Escalated Complaints + Receive and ... to reduce the overall number of complaints. If interested and have experience as a Customer Support / Escalation Specialist please reach out to Nick Mussman at… more
- Meta (Columbus, OH)
- …click "Apply to Job" online on this web page. **Required Skills:** Community Escalations Specialist , Risk and Response Responsibilities: 1. Interpret and enforce ... Policies. 2. Investigate, troubleshoot, and drive the most sensitive and complex escalations of public interest involving regulatory and legal requests to … more
- HP Inc. (Rio Rancho, NM)
- **Uses ability as a skilled specialist to resolve customer issues while maintaining required metrics. Will own complaints from beginning to end, regain ... customer loyalty and avoid executive escalations . Display...mindset.** **Responsibilities:** + Responsible for validating consumer and commercial customer entitlement, log case to provide a resolution… more
- HP Inc. (Rio Rancho, NM)
- … customer entitlement & case management and analysis of statistics related to customer access (phone) & case management. Provide resolution and feedback based ... activities of other non-exempt employee. **_Responsibilities:_** + Responsible for validating customer entitlement, log case for the purpose of routing or… more
- The Cigna Group (Kirkland, WA)
- ** Customer Support Specialist ** **Job Summary** Delivers professional activities in the Employer Services job family with a focus on Account Installation. ... ID cards, preparation of plan materials such as administrative documents and customer education materials. Provides support to assigned accounts by responding to… more
- Cummins Inc. (Oshkosh, WI)
- …customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations ; responsibilities might include logistics ... Level Agreement + Request support from the next appropriate level of customer support for complex escalations /issues providing documentation throughout the… more
- Altium Packaging (WI)
- …+ Treat others with Dignity and Respect + Seeking Fulfillment in your Work The Customer Fulfillment Specialist (CFS) serves as the regional customer service ... as the liaison between Altium Packaging and its customers for all escalations and delivery related functions. This includes order management, planning (supply and… more
- Amazon (New York, NY)
- Description We are looking for an enthusiastic, detail-oriented, and customer obsessed Risk Specialist to join the Ads Trust Policy team to build out our ... will be an owner, responsible for independently addressing high-volume Policy queries and escalations from a broad and diverse group of stakeholders across all of… more
- Amazon (Atlanta, GA)
- …causes, trends of abusive behavior to take appropriate actions. The effective Escalations Specialist exercises sound judgment in developing and applying ... that has a background in transportation, risk management and data driven problem resolution skills. In this role the Escalation Specialist will continuously work… more
- Bristol Myers Squibb (Tampa, FL)
- …and will act as a liaison with the People Services teams to bring escalations to a prompt resolution . **Direct Reports** No direct reports **Indirect Reports** ... offerings from BMS. + Follow up with vendors for escalations , updates and requests and identify further areas of...Have:** + Excellent communication skills, sense of urgency and customer service orientation. + Experience working with current BMS… more
- Altium Packaging (Atlanta, GA)
- …in Compliance + Drive Value Creation + Be Disciplined Entrepreneurs + Focus on the Customer + Act with Humility + Treat others with Dignity and Respect + Seeking ... Fulfillment in your Work The Leaves of Absence Specialist is responsible for overseeing and administering leaves of absence and accommodation requests arising under… more
- University of Washington (Seattle, WA)
- …Medicine Strategic Marketing and Communications has an outstanding opportunity for a Finance Specialist to join their team.** At UW Medicine, we work to improve ... and inclusion, that are reflected in all that we do. The Finance Specialist ( Specialist ) is responsible for leading the finance and procurement activities… more
- Vertafore (Denver, CO)
- …Customer billing and collection queries, as well as generating and assigning Customer follow-up tasks and escalations . Additionally, the successful person in ... US, Canada, and India. The AR Support and Collections Specialist is responsible for providing triage services on all...email queues . Provide clear and concise documentation regarding customer problems and resolution . Troubleshoot and… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …including project management and service deliverables for MDx/WH&C products. o Resolution of globally escalated issues pertaining to assignments. o Regional ... Solutions business is seeking a Service Engineering **System Support Specialist II (SSS)** to join our talented and diverse...subject matter expert (SME) the SSS leads closure of escalations , and analysis of product health and service performance… more
- Leidos (Norfolk, VA)
- …includes responding appropriately to alerts and events and from triage through resolution , including escalations , where appropriate. Provide After Action Reports ... **Description** Leidos is seeking a Command Center Specialist to support efforts for NMCI SMIT; NMCI...of operational, critical situations, and disaster preparedness to operational customer . + Act as a Liaison to the Government… more
