- iCIMS (Washington, DC)
- **Job Overview** The SVP , Customer Success drives the operational strategy and has input into the strategic direction of the customer experience through ... value realization support for Commercial, Enterprise and Strategic customers. The SVP , Customer Success consults on strategic initiatives and opportunities… more
- Government National Mortgage Association (Ginnie Mae) (Washington, DC)
- …technology strategy and spearheading the enterprise's digital transformation initiatives. The SVP /CIO also ensures all cybersecurity mandates are met. The incumbent ... Leading the work of an organizational unit Ensuring the success of one or more specific major programs or...qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability… more
- Somatus (Mclean, VA)
- Overview The Sr. Vice President, Customer Success will be responsible for customer retention, revenue growth, and relationship growth to ensure the ... -centric focus, and drive growth and scale strategy. This SVP will develop and implement short and long-term strategies...Master-level degree preferred. + Minimum ten (10) years of Customer Success or business development experience working… more
- Government National Mortgage Association (Ginnie Mae) (Washington, DC)
- …The position of Senior Vice President of the Office of Securities Operations ( SVP -OSO) is located within Ginnie Mae and reports to the Executive Vice President ... processing functions. All project management functions are controlled by the SVP -OSO to assure the development of requirements, specifications, business validation… more
- RELX INC (Washington, DC)
- …Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. We are a fast-growing division of the RELX Group, ... Technology leadership team, the person in this role will partner directly with the SVP /CTO and other leaders on overall strategy. A central priority for this role is… more
- Encore (Lanham Seabrook, MD)
- …strategic and measured approach, focusing on the longer term, larger relationships delivering customer success , while being as efficient as possible. Key Job ... Position Overview The Vice President of Customer Experience - Government & Public Sector is...with the other VPs in the business and the SVP Operations on how to actualize around these four… more
- Edgewood Management Corporation (Gaithersburg, MD)
- Digital Marketing and CX Manager Job Description: The Digital Marketing and CX ( Customer Experience) Manager holds a pivotal role in developing and executing a ... use of AI technologies for content development and enhancing customer and client experiences. The digital landscape managed encompasses multifamily-specific… more
- Amazon (Arlington, VA)
- …that every day is still day one. We are working to be the most customer -centric company on earth. To get there, we need exceptionally talented, bright, and driven ... first contact resolution, as well as a remarkable, reproducible customer experience. * Process Improvements: Identifies Seller, Compliance and Investigator/Associate… more
- Marriott (Bethesda, MD)
- …**Job Related Business Focus** + Actions support key business values of customer service, associate satisfaction and financial success + Demonstrates pleasant, ... Schedules appointments and meetings or makes travel arrangements for department SVP , evaluating alternatives and making decisions regarding pricing and logistical… more
- Red River (Washington, DC)
- …marketing and BD strategy for both accounts. The BDE is responsible for the customer call plans. The candidate must thrive in an environment of responsibility for ... to building a qualified pipeline of opportunities, the BDE will help shape customer requirements, translate tacit customer needs into actionable features, drive… more
- Red River (Washington, DC)
- …marketing and BD strategy for both accounts. The BDE is responsible for the customer call plans. The candidate must thrive in an environment of responsibility for ... to building a qualified pipeline of opportunities, the BDE will help shape customer requirements, translate tacit customer needs into actionable features, drive… more
- Lumen (Washington, DC)
- …We are seeking a visionary and strategic leader to join our organization as the SVP of Custom Networks. In this role, you will be responsible for leading the ... aligned with Lumen's overall business objectives, priorities, financial strategy and customer needs. + Build the Custom Networks Organization operational road map… more
- The MITRE Corporation (Mclean, VA)
- …and bringing MITRE innovation to the private sector for public good. Reporting to the SVP and Chief Acceleration Officer at MITRE, you will play a pivotal role in ... design, creation, launch, and selling of technology products/service offerings. + Demonstrated success in P&L management. + Proven ability to establish strong … more
- Johns Hopkins University (Baltimore, MD)
- …for the office and other university constituents such as the President, Provost, SVP of Finance and Administration, JHU central Finance, SOM Business Office, etc. + ... SharePoint, Teams, and PowerPoint), and Zoom. + Familiarity with Customer Relations Management (CRM) software suites and document imaging/document management… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …execution of growth objectives. This position reports directly to the BU leader ( SVP ). A successful candidate is a strategic thinker, with experience in market ... and interact at the highest levels of the company and in target customer agencies Highly effective interpersonal skills with an ability to inspire confidence and… more
- Under Armour, Inc. (Baltimore, MD)
- …of Role** We are looking for an Administrative Assistant to support the SVP , Chief Design Officer, and other Design VPs in their daily administrative duties ... be a gatekeeper for the leader by providing excellent customer service skills to internal and external partners by...and inclusion among our teammates is critical to our success as a global company, and we seek to… more
- Marriott (Bethesda, MD)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** Reporting to the SVP of IT Infrastructure Delivery & Shared Services (IDSS), the VP Infrastructure ... technology services globally. This role looks at technology operations with a customer 's lens and leads cohesive production support activities to ensure compliance… more
- CyrusOne (Sterling, VA)
- …of Asset Management. 4. Projects as required by Sr. Director and SVP Portfolio Management. Such projects may include ad-hoc portfolio legal/ structuring assignments, ... and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success… more