- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience , is a core member of Amazon's Worldwide ... track. - Proactively identify and resolve issues that affect customer experience and may impair the team's...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience … more
- J&J Family of Companies (Raritan, NJ)
- Customer Experience Solutions Senior Manager - 2406183431W **Description** Johnson & Johnson is currently recruiting for a ** Customer Experience ... Solutions Senior Manager ** , within the Deliver customer experience development product group in the Supply Chain Technology Service Organization. This… more
- Qualtrics (Seattle, WA)
- …across the globe who think that's work worth doing. ** Senior Product Marketing Manager , Digital Customer Experience Products** _Why we have this Role_ ... to drive product and GTM strategy for our emerging, high-growth digital customer experience lines of business. This world-leading platform delivers real-time… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- Amazon (Seattle, WA)
- …Garden, etc.) Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to ... long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Seattle, WA)
- … Manager - Technical, you will play a critical role in shaping the customer experience for startups onboarding to AWS and growing their businesses. You will ... and expertise. Role Overview: Our team is seeking a talented, experienced, self-directed Senior Product Manager - Technical, to join an organization that is… more
- Amazon (Seattle, WA)
- …merchants and external partners, and setup control mechanisms to safeguard customer experience . This Senior Compliance Program Manager role is a ... strategy, end to end delivery, and communicating results to senior leadership - Experience using data and... in compliance (eg due diligence, AML, know your customer , acceptable use policy etc.) - Strong written and… more
- Ferguson Enterprises, LLC. (Corona, CA)
- …establishing strong vendor relationships, and crafting an outstanding customer shopping experience . The Senior Category Manager for Lighting Showroom is ... over a broad range of price points. As a Senior Category Manager for Showroom, this position...interactive displays, and personalized service, to improve the shopping experience . + Gather and analyze customer feedback… more
- Honeywell (Phoenix, AZ)
- …well as energy improvement projects and smart city optimization. As a Senior Customer Experience Project Manager with a focus on Communications and ... a critical role in driving the success of our customer experience initiatives. With your expertise in...stakeholders. * Present program performance and key metrics to senior management. YOU MUST HAVE * 3+ years of… more
- Leap (New York, NY)
- Senior Customer Success Manager ...Leap brings modern brands to life with compelling, immersive customer experience and data driven operations. Our ... Senior Director of Customer Success, the Senior Customer Success Manager enables...ideas to enhance the Leap platform and overall Brand Experience . Customer Support and Project Management: +… more
- Amazon (Seattle, WA)
- …best shopping and delivery experience . The team is looking for a skilled Senior Product Manager to develop, own, and deliver the end-to-end French-language ... Description Amazon Canada's French Customer Experience (FRCX) team is obsessed...and delivering solutions that future-proof the French-language selling partner experience . As Senior Product Manager ,… more
- Portland General Electric (Portland, OR)
- …applicant's qualifications, experience , and demonstrated skills during the interview process._ ** Senior Key Customer Manager / Principal Key Customer ... energy usage such as commercial or industrial consumers, universities, and local municipalities. ** Senior Key Customer Manager ** **Key Job Information** … more
- Portland General Electric (Portland, OR)
- …applicant's qualifications, experience , and_ _demonstrated_ _skills during the interview process._ **Key Customer Manager /** ** Senior Key Customer ... Manager ** **Key Job Information** Key Customer Manager , P3 + Requires in-depth knowledge and experience...problem-solving skills. + Intermediate written and oral communication skills. ** Senior Key Customer Manager ** **Key… more
- Capital One (Mclean, VA)
- … Business Manager - Effortless Customer Experiences **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... and making banking with us easy. **The Sr. Business Manager for Effortless Customer Experiences will:** +...call volume, complaints, etc.) + Facilitate discussions with the Senior Leadership Team in the Retail Bank including with… more
- BMO Financial Group (IL)
- …among BMO's strategic priorities. Reporting to the Director, Voice of Customer & Customer Loyalty, the Senior Manager has a broad and diverse management ... senior leadership's understanding of BMO's performance on customer experience . + Champions a customer...the implementation of change. + Acts as a relationship manager on assigned projects/programs and ensures alignment to overall… more
- Cornerstone onDemand (Columbus, OH)
- **Job Title: Senior Manager , Global Customer Support** **Job Description:** The Senior Manager , Global Customer Support will have a passion for ... performing teams in fast-paced environments. The Senior Manager must have profound knowledge and experience ... experience required. + Minimum of 6 years' experience in a customer support manager… more
- Amazon (Cupertino, CA)
- … conversations. Contact Center Management Solution Team within CS-CET is looking for a Senior Product Manager to define and execute our roadmap for customer ... a cross-functional team of individuals, is data-driven, and has experience managing complex business challenges. You are customer...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Reynolds American (Winston Salem, NC)
- Senior Manager - Customer Planning & Insights **Reynolds American is evolving at pace - truly like no other organization.** **To achieve the ambition, we ... part of this journey!** **WE ARE LOOKING FOR** A Senior Manager Planning & Insights Strategic Accounts...ACCOUNTABLE FOR** + Manage weekly, monthly, quarterly & annual customer performance for all categories within a Total Nicotine… more
- Modernizing Medicine (Boca Raton, FL)
- …with team members across the US. ModMed (https://www.modmed.com/company/) is hiring a driven Senior Customer Success Manager to join our positive, ... business. This is an exciting opportunity to understand their customer 's business goals and advocate on their behalf by...assist with go-live stabilization and training to ensure client experience is seamless and consistent. + Engage with clients… more
- dsm-firmenich (Cromwell, CT)
- Senior Manager Customer Marketing Location: Cromwell, CT Place of work: Hybrid Senior Manager Customer Marketing runs the day-to-day operations ... translated into channel and customer imperatives. Finally, Senior Manager Customer Marketing supports...+ Minimum of 5 years consumer packaged goods sales/marketing experience required + Strong data analytics experience ,… more