- Dana-Farber Cancer Institute (South Boston, MA)
- …to multi-task and delegate. Strong attention to detail. Effective communication skills. Customer Service : Provides superb written and verbal communication. ... The Senior Research Administration Manager of the...and able to create new and more efficient and customer service centric processes. Inclusion, Diversity &… more
- Discover Financial Services (Riverwoods, IL)
- …rewarding career. The Business Technology Infrastructure Services Team is looking for a Senior Manager of Cloud Data Platform Operations & Security. This leader ... engineering Chapter into a highly technically competent, consistent, thoughtful and customer -centric team of technology experts Work with Product Owners and Value… more
- Navy Federal Credit Union (Pensacola, FL)
- …Anticipate internal and/or external business challenges and recommend process, product, or service improvements. Interact with senior leadership and serve as ... OverviewThe Senior Marketing Experience Owner is self-motivated, imaginative, and...new and innovative member communication decisioning strategies in Pega Customer Decision Hub (CDH)Streamline the execution of program priorities… more
- Discover Financial Services (Riverwoods, IL)
- …experience to the Discover website and the software utilized by our call service agents. We are building out our capabilities around our next generation Container ... will be supporting the recovery business and applications, including Debt Manager . Responsible for oversight on design and implementation of products assigned… more
- Kelly Services (Long Beach, CA)
- …be partnering with a world leader in **Marine Cargo Moving** on their search for a ** Senior Customer Service Manager ** for their **Long Beach, CA** ... industry meetings when necessary * Directly supervise and partner with incumbent Customer Service Manager to provide innovative and dedicated leadership with… more
- Microsoft Corporation (Redmond, WA)
- …Finance, Engineering, Marketing, and Product Finance teams. Join us as Senior Finance Manager - Customer Service & Support Finance, where you will have ... Don't look any further. This job opening in worldwide Customer Service & Support (CSS) to Finance...offers you the opportunity to work closely with superior Senior leaders in CSS to influence the support experience… more
- Amazon (Cupertino, CA)
- …Senior Product Manager to define and execute our roadmap for customer service call center management products, working across CS Technical Development, ... 'Earth's most customer -centric company', and our award-winning Customer Service - Customer Engagement...tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred… more
- Amazon (Seattle, WA)
- …Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will be ... science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to...the team The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Nashville, TN)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong background in ... developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team… more
- Amazon (Seattle, WA)
- …Amazon customers * Roll up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage budget for projects A day ... of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a… more
- Keurig Dr Pepper (Columbus, OH)
- Job Overview The Sr Manager , DSD Customer Service will serve as the central point of contact for DSD NRS retail service management. This position will ... is a highly visible role with significant exposure to senior leadership on a regular basis. Ideal candidates will...data to establish optimal performance. + Development and manage customer service metrics and performance. + Analytical… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... as appropriate. - Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer Experience, Capacity… more
- Siemens (Orlando, FL)
- …help our customers move the world. **Position Overview:** Siemens Mobility Customer Service is GROWING and seeking an experienced Senior Project Manager ... through joint risk workshops with the core team, + The release of service -relevant customer documentation (e. g. maintenance documentation, spare parts' catalog,… more
- Deloitte (Columbus, OH)
- Microsoft Dynamics 365 Field Service Senior Manager Customer & Marketing is creating a new model for a new age-we're an agency and a consultancy. ... Marketing. Work You'll Do A Microsoft Dynamics 365 Field Service Senior Manager works with...leading-edge strategies, insights, experiences, and talent to enable outstanding customer service Qualifications Required: + Minimum of… more
- Sisel International, LLC (Springville, UT)
- …the level of employee's current knowledge, to a lead, senior agent or to Customer Service Manager + Keeps Customer Service Manager informed ... Customer Service Classification: Non-Exempt/FT Reports To: Customer Service Manager Grade Level: Revision Date: 05/22/2023 POSITION PURPOSE… more
- Leap (New York, NY)
- Senior Customer Success Manager About Leap: Leap is building the world's largest network of branded retail stores - powered by data, systems and scale. The ... the position: Reporting into the Senior Director of Customer Success, the Senior Customer Success Manager enables and drives brand success on the… more
- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of ... Amazon's Worldwide Customer Service organization. This team proactively engages...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience leading process… more
- Amazon (Austin, TX)
- Description Amazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa CS (D2AS) ... The role focuses on innovation, global expansion, adoption, and monitoring of Amazon's customer service products. These product are designed to help millions of… more
- Portland General Electric (Portland, OR)
- …the successful applicant's qualifications, experience, and demonstrated skills during the interview process._ ** Senior Key Customer Manager / Principal Key ... as commercial or industrial consumers, universities, and local municipalities. ** Senior Key Customer Manager ** **Key...a group level; packages and delivers innovative solutions. + ** Customer Service Assessment** Leads a team or… more
- Portland General Electric (Portland, OR)
- …applicant's qualifications, experience, and_ _demonstrated_ _skills during the interview process._ **Key Customer Manager /** ** Senior Key Customer ... skills. + Intermediate problem-solving skills. + Intermediate written and oral communication skills. ** Senior Key Customer Manager ** **Key Job Information** … more
