- Amazon (Cupertino, CA)
- …Senior Product Manager to define and execute our roadmap for customer service call center management products, working across CS Technical Development, ... 'Earth's most customer -centric company', and our award-winning Customer Service - Customer Engagement...tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred… more
- Amazon (Seattle, WA)
- …Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will be ... science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to...the team The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Nashville, TN)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong background in ... developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team… more
- Amazon (Seattle, WA)
- …Amazon customers * Roll up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage budget for projects A day ... of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a… more
- Keurig Dr Pepper (Columbus, OH)
- Job Overview The Sr Manager , DSD Customer Service will serve as the central point of contact for DSD NRS retail service management. This position will ... is a highly visible role with significant exposure to senior leadership on a regular basis. Ideal candidates will...data to establish optimal performance. + Development and manage customer service metrics and performance. + Analytical… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... as appropriate. - Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer Experience, Capacity… more
- Siemens (Orlando, FL)
- …help our customers move the world. **Position Overview:** Siemens Mobility Customer Service is GROWING and seeking an experienced Senior Project Manager ... through joint risk workshops with the core team, + The release of service -relevant customer documentation (e. g. maintenance documentation, spare parts' catalog,… more
- Deloitte (Columbus, OH)
- Microsoft Dynamics 365 Field Service Senior Manager Customer & Marketing is creating a new model for a new age-we're an agency and a consultancy. ... Marketing. Work You'll Do A Microsoft Dynamics 365 Field Service Senior Manager works with...leading-edge strategies, insights, experiences, and talent to enable outstanding customer service Qualifications Required: + Minimum of… more
- Sisel International, LLC (Springville, UT)
- …the level of employee's current knowledge, to a lead, senior agent or to Customer Service Manager + Keeps Customer Service Manager informed ... Customer Service Classification: Non-Exempt/FT Reports To: Customer Service Manager Grade Level: Revision Date: 05/22/2023 POSITION PURPOSE… more
- Leap (New York, NY)
- Senior Customer Success Manager About Leap: Leap is building the world's largest network of branded retail stores - powered by data, systems and scale. The ... the position: Reporting into the Senior Director of Customer Success, the Senior Customer Success Manager enables and drives brand success on the… more
- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of ... Amazon's Worldwide Customer Service organization. This team proactively engages...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience leading process… more
- Amazon (Austin, TX)
- Description Amazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa CS (D2AS) ... The role focuses on innovation, global expansion, adoption, and monitoring of Amazon's customer service products. These product are designed to help millions of… more
- Portland General Electric (Portland, OR)
- …applicant's qualifications, experience, and_ _demonstrated_ _skills during the interview process._ **Key Customer Manager /** ** Senior Key Customer ... skills. + Intermediate problem-solving skills. + Intermediate written and oral communication skills. ** Senior Key Customer Manager ** **Key Job Information** … more
- J&J Family of Companies (Columbus, OH)
- Senior Manager , HMD OTC Capital & Digital Business Process Owner, Customer Service & Capabilities - 2406185260W **Description** Johnson & Johnson MedTech ... is recruiting for a Sr. Manager , HMD OTC Capital & Digital Business Process Owner, Customer Service & Capabilities located in Raritan, NJ, Raynham MA. Remote… more
- MTA (New York, NY)
- Senior Manager Customer Communications...after their effective date of hire. SUMMARY : The Senior Manager , Service Communications is ... Date Posted: Apr 24, 2024 Description JOB TITLE : Senior Manager , Customer Communications SALARY...customer information systems that communicate real-time and planned service changes, improve internal systems to increase efficiency and… more
- Reynolds American (Winston Salem, NC)
- Senior Manager - Customer Planning...Director receive 15 days (pro-rated during first year of service ); Senior Director and Officers receive 25 days ... part of this journey!** **WE ARE LOOKING FOR** A Senior Manager Planning & Insights Strategic Accounts...ACCOUNTABLE FOR** + Manage weekly, monthly, quarterly & annual customer performance for all categories within a Total Nicotine… more
- J&J Family of Companies (Raritan, NJ)
- Customer Experience Solutions Senior Manager - 2406183431W **Description** Johnson & Johnson is currently recruiting for a ** Customer Experience ... Senior Manager ** , within the Deliver customer experience development product group in the Supply Chain...experience development product group in the Supply Chain Technology Service Organization. This role is located Raritan, NJ. At… more
- BMO Financial Group (IL)
- …among BMO's strategic priorities. Reporting to the Director, Voice of Customer & Customer Loyalty, the Senior Manager has a broad and diverse management ... the development and implementation of new tools that improve and broaden senior leadership's understanding of BMO's performance on customer experience. +… more
- Cornerstone onDemand (Columbus, OH)
- **Job Title: Senior Manager , Global Customer Support** **Job Description:** The Senior Manager , Global Customer Support will have a passion for ... of managing high performing teams in fast-paced environments. The Senior Manager must have profound knowledge and...required. + Minimum of 6 years' experience in a customer support manager role. + Experience managing… more
- Ford Motor Company (Dearborn, MI)
- … customer journey. The team is looking for a passionate and strategic Senior Product Analytics Manager who loves to capture and use quantitative and ... and services that help save them time (ie, BlueCruise autonomous driving). The Senior Product Analytics Manager will leverage data and analytics to generate… more