- WESCO (Milford, MA)
- As a Senior Representative - Customer Service , you will respond to customer inquiries by telephone or e-mail to provide inquiry and/or problem ... solution or requested information to the customer . You will analyze a customer 's service needs and refer to other service or technical departments for… more
- Highmark Health (Boston, MA)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... + None **SKILLS** + Knowledge of principles and processes for providing customer service , including customer needs assessment and meeting standards + Ability… more
- Highmark Health (Boston, MA)
- …regardless of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge ... in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer… more
- Children's Hospital Boston (Boston, MA)
- …The Senior Patient Experience Representative will be responsible for: + Customer Service : + Demonstrating positive and effective customer service ... activity to ensure the best possible patient experience. + Assisting with resolving customer service and scheduling issues. + Responding to patients' concerns… more
- Pearson (Boston, MA)
- ** Senior Direct Sales Representative ** Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of ... about our training solutions. + Grow and maintain new business; provide exemplary service to existing clients. + Articulate the Pearson VUE values and services. +… more
- Global Resource Solutions (Hanscom AFB, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... support functions as directed by the contractor site lead and/or the Senior Security Representative + Review, track, and monitor security clearance… more
- Iron Mountain (Boston, MA)
- …offerings through online courses, self-study and interactive assessments. + Partner with customer service , operations and the internal sales team to ensure ... let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position... - Digital SMB drives the highest levels of customer centricity to enable IRM customers to achieve their… more
- Saint-Gobain (Worcester, MA)
- Technical Sales Representative / Application Engineer **Position Description** **Job Summary** The Saint-Gobain Performance Ceramic and Refractories (PCR) Application ... Engineer / Technical Sales Representative manages the sale of PCR Refractories solutions in...the requirement to ensure continued growth of sales and customer base. Serve as the new product champion and… more
- Casella Waste Systems Inc. (Auburn, MA)
- …& Distinctions:** **Level I:** 0\-2 years of progressively complex experience in the customer service field\. Demonstrated knowledge and competence in one or ... ## Position Summary The Account Representative provides one\-stop service and solutions...more technical areas of Casella's business and customer service and client relationship management\. Able… more
- Global Resource Solutions (Hanscom AFB, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... detail orientated, and talented individual for the position of Program Security Representative I. Job Description: Summary: The Program Security Representative 's… more
- Manulife (Boston, MA)
- …Strong verbal and written skills + Ability to work as a great teammate + Strong customer service skills + Must possess a strong sense of urgency + Work ... **Working Arrangement** Hybrid **Job Description** The Life Brokerage Agreements Representative administers contracting and assists the National Accounts VPs in… more
- Dynatrace (Waltham, MA)
- …a CRM preferred, specifically Salesforce.com + High level of commitment to exceptional customer service and relationship build. + Strong written and verbal ... ensure flawless digital experiences. **Job Description** The Sales Development Representative is responsible for identifying and qualifying sales opportunities for… more
- Sodexo (Boston, MA)
- …duration of 6 months.** The position will primarily be responsible for day-to-day customer service operation of Sodexo's Human Resources systems through email ... a new opening for a **Human Resource Systems Support Representative ** to join our team. This is a fully...customer inquiries; case management experience preferred + Excellent customer service + Solid communication skills +… more
- Arvato Bertelsmann (Waltham, MA)
- …incoming postal mail, scan/forward to the appropriate persons/department. Perform exceptional customer service assistance to internal employees and external ... YOUR TASKS Makes travel arrangements for senior staff such as booking flights, cars, and...orders for supplies. Submit and reconcile expense reports for senior staff. Manage office calendars for senior … more
- Harvard University (Cambridge, MA)
- …you to apply. HUECU values employees with a willingness to learn. + Proven customer service skills and the ability to problem solve. + Outgoing personality ... and counsels members with specific requests or refers to Senior Member Service Department or Manager as...employee with outstanding communications skills and a passion for customer service ! Our ideal candidate will focus… more
- Ricoh Americas Corporation (Devens, MA)
- …and maintains logs and may generate reports. + Responds to and coordinates all service calls required by customer . + May perform filing duties in conjunction ... inspection of finished goods, housekeeping/Hospitality, file services, call center representative , and reception, etc. May perform various building support...with specific customer requests. + Maintains daily meter and … more
- Beth Israel Lahey Health (Gloucester, MA)
- …co-payments or deposits for the services rendered, if applicable. Provides exceptional customer service to all. Is friendly, caring, courteous, and professional. ... requisitions for patients that present without an order; and general customer service Administrative Support: * Coordinate/facilitates daily administrative… more
- Boston University (Boston, MA)
- …recommendations for improvement based on the analysis of internal and external data + Customer service orientation with desire to help others succeed in reaching ... program (OMBA) at Questrom School of Business seeks a Senior Director of OMBA Experience and Student Success. As...team and is responsible for developing and executing a customer -centric strategy for student advising and support to enhance… more
- Harvard University (Cambridge, MA)
- …+ Ability to work well individually and in a team environment. + Strong customer service mindset. + Ability to lead, motivate, and develop a high-performing ... Manager Department Office Location:USA - MA - Boston Business Title: Senior Director of Information TechnologySub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :061Time… more
- RTX Corporation (Andover, MA)
- …data management and/or equivalent professional experience + Two (2) years' experience in a customer support/ service role + The ability to obtain and maintain a ... looking for an individual to perform the role of Senior Analyst, Engineering Services, Senior Data Manager...appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract.… more