- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving customer ... solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention...retention and renewals opportunities.** + **You will be an advocate for our customers with a focus on transformation… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for driving ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Bridgestone Americas (Richmond, VA)
- …including sourcing and prioritizing new enhancements and ideas internally and externally. + Advocate for CX initiatives and success criteria across the Marketing ... Category** Sales & Marketing **Position Summary** We are currently seeking a talented Senior Manager, Digital Marketing CX Strategy to join our team at Digital… more
- Marriott (Richmond, VA)
- …Management **JOB SUMMARY** As a member of the Enterprise Products team, the Senior Director, Growth Opportunities Technology Integrations will be an integral part of ... and integration capabilities that enable Marriott's M&A growth opportunities. This Senior Director will work across Global Technology and discipline teams, including… more
- Rocket Software (Richmond, VA)
- …team to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Solutions Advisor will provide advanced technical support in the field for… more
- Valvoline Global (Richmond, VA)
- …for the Driven** Valvoline has a rewarding opportunity as a **Salesforce Senior Business Analyst.** We whole-heartedly adopt a 'never idle' mindset. We also ... resources and support to develop and advance within our global company. The Salesforce Senior Business Analyst will serve as the IT liaison to the business and is… more
- The Cigna Group (Richmond, VA)
- …or Baltimore, MD office 3 days per week._** The Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects ... for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to… more
- Confluent (Richmond, VA)
- …and frequently collaborate with both Confluent and Partner resources to drive success . Successful Partner Solutions Engineers may come from backgrounds such as ... GTM assets, partner team enablement workshops, assessment, advice, and coaching + Advocate on behalf of Partners' technical concerns (use cases, feature requests,… more
- Acxiom (Richmond, VA)
- …build trust-based relationships with clients, customers, or colleagues. . **Client Advocate :** Represent and champion the interests, needs, and concerns of clients ... or customers within an organization. A client advocate serves as a dedicated liaison, ensuring that clients'...needs to Acxiom products, solutions, and services. . With Senior Leadership Team, establish annual and monthly revenue and… more
- Lenovo (Richmond, VA)
- …contractual metrics are achieved. Acts as a single point of contact and client advocate for customer escalations and owns the coordination and oversight to ... smarter technology for all, Lenovo has built on its success as the world's largest PC company by further...skills - ability to effectively interact and communicate with senior executives, customer technical and management teams.… more
- Marriott (Richmond, VA)
- …their organization to drive ownership and accountability for delivering exceptional customer experiences. This individual will be experienced in leading, developing ... communication clarity, building purposeful process, execution excellence, and an advocate for continuous improvement. This leader must possess the patience… more
- Astrix Technology (Richmond, VA)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... history of success in new significant client development, selling to senior IT and line of business executives, managers, and influencers. + Proven experience… more
- Highmark Health (Richmond, VA)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- Acxiom (Richmond, VA)
- …to leverage AI technologies to optimize business performance, enhance customer engagement, and drive revenue growth. **AI Solution Implementation:** Lead ... algorithms and techniques. **Communication and Advocacy:** Serving as a spokesperson and advocate for AI within the organization, as well as externally with clients,… more
- Marriott (Richmond, VA)
- …management, and disaster and crisis management. The successful candidate will provide senior technical engagement for all phases of the infrastructure lifecycle from ... of WAN, LAN, and datacenter networks with a focus on mission-critical, customer -facing applications and services + Technical knowledge in networking (Cisco and… more