- VA Department of Transportation (Richmond, VA)
- …work/life balance, working on exciting and challenging projects, leading innovation, and championing change , or simply working with a great group of people who are ... and duties will include, but are not limited to: Change Analysis Provide feedback and collect documentation on system...policies. Program Liaison Serve as primary liaison to division ITSM staff by providing guidance and interpretation of policies… more
- Wolters Kluwer (New York, NY)
- …executives across multiple Teams. You will report to the Associate Director , Enterprise Software Engineering **Responsibilities:** + Work with partners within the ... Connectors + Experience using standard frameworks like (not exhaustive and can change as new frameworks emerge and are used) JavaScript, GlideScript, HTML, CSS… more
- Fannie Mae (Reston, VA)
- …*THE IMPACT YOU WILL MAKE* The Support and Tools - Cloud Operations Engineering - Senior Director role will offer you the flexibility to make each day your ... Mae's technology strategy and vision with an emphasis on delivering transformational change while using an agile organizational model to drive IT Cloud Operations… more
- University of Washington (Seattle, WA)
- …future needs. The Director leads the continuation of IT Service Management ( ITSM ) implementation for UW-IT and UW. The Director plans, leads, and coordinates ... a UW employee, you have a unique opportunity to change lives on our campuses, in our state, and...community to enable innovation, learning, discovery, and service." The Director of Service Management is responsible for the vision,… more
- University of Pennsylvania (Philadelphia, PA)
- …and identify opportunities for improvement. Individually, and in collaboration with other senior IT leaders, the Director of IT Service Management creates, ... and wellness programs and resources, and much more. Posted Job Title Director Information Technology Service Management Job Profile Title Information Technology … more
- Colonial Pipeline Company (Alpharetta, GA)
- …providing refined products to more than 50 million Americans. **About the Director , Technology Service Center Position** As the Director , Technology Service ... technology operations teams are properly supported and maintained, Following ITSM standards for best practice. Maximizing availability, capacity, and reliability.… more
- Lilly (Durham, NC)
- …and Quality Control Labs at the Research Triangle Park (RTP) manufacturing site. The Associate Director assists the Senior Director in overseeing the site IT ... up as a member of the site IT organization. **Responsibilities:** The IT Associate Director -RTP is responsible for the smooth operation of critical IT systems used… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Technology Business Services Senior Manager to join our Technology organization and be part of our Chief Technology ... Developers, Integration Partners, end users and other Information Technology Service Management ( ITSM ) teams to lead our strategy to improve upon our ServiceNow… more
- Marriott (Columbus, OH)
- …design, implementation, and ongoing enhancement of our organization's IT Service Management ( ITSM ) framework. This individual will serve as the driving force behind ... deliver outstanding value to both clients and stakeholders. Reporting to the Director , IT Service Desk Technologies this associate will collaborate closely with … more
- CVS Health (Hartford, CT)
- …relationships with other CIs, and effectively map them for the success of ITSM processes like Incident, Change , and Problem, Application Portfolio, and Security ... improving overall business performance. Reporting to the Lead IT Director this role will l iaise with technology teams,...and Cloud Management. - Integrate ServiceNow ITOM with other ITSM (IT Service Management) modules and third-party tools to… more
- SOS International LLC (Fort Huachuca, AZ)
- …**Fort Huachuca, AZ** . The Service Management Team Lead reports to the Deputy Program Director and serves as the ITIL Senior Subject Matter Expert. The Service ... Management Team Lead is the overall ITSM process manager and applies an ITSM ...include problem management, availability & capacity management, incident management, change management, and service asset & configuration management. +… more
- Marriott (Columbus, OH)
- …(IDSS), the VP Infrastructure Operational Reliability & Resilience serves as a senior technology operations leader who helps guide the day-to-day operations of ... stability plans. Orchestrates all aspects of the Release and Change management processes including: ensuring proper quality of all...procedures to complement and plug-in to the existing the ITSM model and drives adoption across IT and key… more
